Business Development Manager

The Business Development Manager role focuses on generating residential and buy to let mortgage business by building strong relationships with mortgage intermediaries across your allocated area. Representing both Nationwide and The Mortgage Works, you’ll work closely with a Regional Sales Manager and occasionally travel for overnight stays. A full driving licence is essential, and ideally, you’ll live within or close to the territory.

This is a fantastic opportunity for a motivated individual with experience in business development or a solid understanding of the intermediary mortgage market. We also welcome applicants currently working in mortgage advice or processing roles who are ready to take the next step.

You’ll receive full training, ongoing support and attend quarterly regional meetings, which may also involve overnight stays. We’re looking for someone who can start as soon as possible.

The role covers the Preston and Bolton areas, and you will need to be based in, or within ten miles of, either location.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be on a quarterly basis in various UK locations. If your application is successful, your hiring manager will provide further details on how this works.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

In this role, you’ll build and nurture strong relationships with intermediaries across your designated territory to deliver mortgage business growth. You’ll meet with intermediaries both in person and via Teams to showcase Nationwide’s intermediary proposition, while also helping them make the most of our online mortgage processing system. You’ll represent Nationwide and The Mortgage Works at conferences and exhibitions, promoting our products and services with confidence and credibility.

You’ll guide intermediaries on the suitability of potential cases, keep an accurate and up to date database of contacts, and ensure all interactions are recorded for effective activity management. As the key point of contact for your area, you’ll act as the face of Nationwide and The Mortgage Works, helping intermediaries navigate case issues and working closely with the New Business Service Centre to resolve queries quickly. Through these relationships, you’ll play an important role in improving the quality of mortgage packaging and strengthening partnerships across your region.

About you

As a minimum requirement you will need:

• Strong understanding and experience of the mortgage process, including MCoB and ICoB rules and other relevant regulation
• A successful track record of achieving key organisational objectives and experience/solid understanding of mortgage underwriting
• A CEMAP qualification
• Knowledge of the intermediary marketplace across residential and buy to let, along with an awareness of competitor products and activity
• The ability to demonstrate a positive attitude with strong presentation skills
• Experience building and managing effective B2B relationships
• Confidence using platforms such as Teams, Zoom or FaceTime to collaborate effectively

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata
• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance related bonus
• Training and development to help you progress your career

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.