Country: United Kingdom
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As a Business Development Manager, you’ll be responsible for building and sustaining broker relationships. You will add value through by supporting business and providing a responsive service.
Adopting an appropriate contact strategy using diary management, whilst utilising MI to review and focus on areas of growth to achieve your own business plans.
You’ll be part of the East Team within Santander for Intermediaries, working with other colleagues in a similar role but also supporting a regional POD, encompassing aligned Telephone Business Development Managers.
Listening to brokers to maintain knowledge and understanding of their company culture, vision and goals, needs and future requirements for interface with Santander
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The difference you’ll make:
- Managing all business activity and administration to demonstrate best practice, which meets or exceeds regulatory requirements.
- Providing ownership for and educates brokers on submission requirements and address any issues highlighted by the broker quality metrics.
- Managing up to date knowledge of competitor activity and products to maintain credibility with external relationships. Shares this information with colleagues.
- Providing clarity in terms of performance, personal goals, quality & quantity of activity.
- Supporting internal relationships and use of resources
What you’ll bring:
- Experience and knowledge of the intermediary market.
- Ability to hold excellent broker conversations using targeted questioning.
- Excellent organisational skills involving diary management and addressing required activity.
- Highly motivated to complete 3 or 4 face to face appointments daily, with car travel involved.
It would also be nice for you to have:
- An excellent knowledge of lending policy and processes.
- Previous experience of face to face or video conference meetings with brokers
- Ability to read and understand MI to establish focus areas and track activity.
What else you need to know:
This is a field-based role covering East Kent, we would encourage you to apply if you are based within Maidstone, Ashford, Canterbury and surrounding areas.
Your location to the territory will be assessed at application.
Inclusion
At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How We’ll Reward You.
As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
- £500 annual cash allowance to spend on our great range of benefits.
- Eligible for a discretionary performance-related annual bonus.
- We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
- 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year.
- Free access to a range of digital health services, including GP.
- Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
- 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more.
- Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments.
- Share in Santander’s success by saving or investing in our share plans.
- Support your favourite causes through charitable giving and our community partnerships.
- As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services
Benefits
Learn more about our benefits and family friendly policies
What to do next:
If this sounds like a role you’re interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at
[email protected].
