Job Introduction
Business Development Manager (Travel Trade)
Salary £35,000 + quarterly performance-based bonus + company vehicle
Field based across designated UK region
Do you thrive on creating memorable, passionate and professional interactions with your customers?
Are you results focused, ensuring that your accounts are performing to the max?
Can you educate and motivate our trade customers to #ThinkTitan in their customer interactions?
At Titan Travel, we are recruiting for 2 Business Development Managers to work across our North & Central regions. Could this be you!?
It is an exciting time to join our Trade team at Titan, we have an ambitious growth plan and redefined strategy but also want to keep the customer at the heart of everything we do. We are looking for a true ambassador to be out in the field to ensure Titan Travel is our travel agent partners first choice to deliver on our mission of being the most trusted touring partner.
Titan Travel is a brand owned and operated by Saga Travel Group (UK) Limited, effectively making them sister brands. Saga acquired Titan Travel in 2009, and while they are now part of the same group, Titan Travel continues to operate as a separate, though integrated, entity within the Saga Travel business.
This is a field based role, where roughly 80% of your time will be on the road meeting with accounts. There will be the expectation that you will need to work flexible hours around industry and trade events.
Role Responsibility
As one of our Business Development Managers your responsibilities will be split across 3 key pillars – Strategic Account Support, Key Account Management and Training & Engagement.
Responsibilities will include:
- Acting as an ambassador for Titan Travel and demonstrate an exceptional level of product / sector knowledge ensuring the brand has an extremely high profile.
- Working in partnership with the Trade Success Manager to create, implement and own your call plan to maximise reach in your region.
- Identify trade partner training needs and create a plan to address them (including FAM trips)
- Attending all trade events in your region including (but not limited to) TIPTO, ATAS & Travel Gossip.
- Driving participation in Titan Rewards to drive upsell and focus on business priorities.
- Helping develop training plans alongside Strategic & Business Development Sales Managers.
- Analysing your regions weekly, monthly and quarterly account activity and performance, spotting opportunities to improve performance and put in place tangible, measurable action plans that drive results.
- Driving trade incentives and campaigns
- Monitoring and reporting on competitor activity in the touring and wider holiday sectors
- Delivering on your promises and be the most trust partner to your accounts
- Ensuring that agreed sales and marketing activity is implemented, tracked and monitored to assess ROI
- Structuring workload effectively to ensure maximum time with accounts and all administration and support activities are completed effectively and to time.
The Ideal Candidate
Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special
Our ideal Business Development Manager will have a background in sales and account management. Experience within a travel agency would be desirable but we are open to considering candidates across the wider travel industry.
Based on the field nature of the role you will need to hold a full driving licence.
Skills required include:
- Exceptional people management skills, particularly in a flexible/hybrid working environment
- Excellent communication skills, with the ability to quickly form relationships
- Sales driven and commercially savvy
- An eye for identifying commercial opportunities, and the skills to translate this into results
- Ability to partner with other stakeholders and challenge where necessary
- Innovative thinker constantly looking to improve ways of working
- Engaging and inspiring individual, influencing internal and external stakeholders at all levels
- Cost focused, with ability to manage multiple budget lines
Package Description
At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.
BENEFITS AVAILABLE TO ALL COLLEAGUES:
- 25 days holiday + bank holidays
- Option to purchase additional leave - 5 extra days
- Pension scheme matched up to 10%
- Monthly commission dependent on performance
- Life assurance policy on joining us, 4 x salary
- Wellbeing programme
- Colleague discounts including family discounts on cruises, holidays and insurance
- Range of reductions and offers from leading retailers, travel groups and entertainment companies
- Enhanced maternity and paternity leave
- Grandparents leave
- Income protection
- Access to Saga Academy, our bespoke learning platform
About The Company
Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.
We aim to be the most-trusted brand for older people in the UK. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.
We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.
Thanks to our people, Saga has been ranked 6th in the UK’s Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.
We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.
Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.
For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga
Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.
Saga Group
