Responsibilities
About the Team
TikTok Shop logistics services aims to help the growth of the sellers on this platform. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our logistics operations team. Together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
This internship will be project based.
Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.
Responsibilities
- Understand the foundation of Fulfilled by TikTok Shop and Shipped via Platform, clearly distinguishes the difference between these two TikTok Shop logistics offerings, and thus provides tailored suggestions to Sellers based on Seller's current TikTok Shop logistics performance.
- Engages with Mass Acquisition, Incubation and Marketing teams to help drive campaigns for wider Merchant outreach for TikTok Shop Merchants, including hosting and participating in webinars/digital events and attending Merchant Meetings with eCommerce team account managers;
- Work cross functionally with logistics solutions and operations teams to understand Seller feedback and potential improvement areas. This may include activities such as sharing Merchant feedback (Voice of the Customer), conducting reviews with eCommerce Account managers, and running Surveys/Roundtable with Merchants;
- Regularly engage with a limited set of Sellers to give limited operational support.
- Provide regular updates internally to the progress of the lead/funnels and potential trends/forecasts. This may involve developing funnel views and metrics to help drive Business Development discussions.
Qualifications
Minimum Qualifications
- Currently pursuing an Bachelor/Master in university, graduating on or after 2026, eligible to work in the UK, available to attend the internship for a minimum of 12 weeks on a full-time or part-time basis;
- Excellent verbal and written communication skills—able to breaking down complex solutions into clear, seller-friendly language;
- Confident in pitching and persuading stakeholders with professionalism and clarity;
- Strong analytical thinking and a curiosity-driven mindset;
- Ability to multi-task, manage competing priorities, and adapt quickly in a fast-paced, evolving environment (i.e., you’re agile and thrive on change);
- Self-starter with a can-do attitude and strong sense of ownership;
- Excellent at team working, having the ability to confidently build rapport with both internal and external stakeholders.
Preferred Qualifications
- Proven experience in a fast-paced environment is preferred;
- Be sensitive to data and be able to proficiently use at least one data visualization analysis tool;
- Have excellent communication skills and good coordination abilities.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
