Job Description
Core & Foundational Platforms (CFP) is part of the Infrastructure Platforms organization, responsible for delivering and maintaining an industry-leading technology infrastructure to JPMorgan’s Global Technology Group. CFP’s mission is to provide seamless integrated solutions across clouds with a consistent, and intuitive user experience. We deliver market-leading multi-cloud technology capabilities centred around developers and business requirements. Our vision is to empower teams to accelerate the delivery of secure, resilient, and modern cloud-native applications, thereby driving innovation and enhancing client experiences.
Team Description
- The Business Enablement and Transformation (BET) team manages the strategic programs and business operations required to shape the foundational structures that enable Core & Foundational Platforms to deliver world class products. In this role, you will partner with our Leadership Team, Product Owners, and Engineers around the world to establish and manage best in class strategic programs.
- You should be a highly motivated individual with technology experience, strong communication and analytical skills, experience with interacting and presenting to senior leaders, and the critical ability of developing relationships across all seniority levels.
Primary Responsibilities
- Build & champion the adoption of robust analytics and reporting capabilities, such as Tableau and Alteryx to deliver data-driven recommendations and supporting materials for executive and key stakeholder decisions.
- Enhance and simplify the Monthly Business Review report and metrics generation through and data analytics to synthesize information into business outcomes and actionable insights.
- Collaborate with leadership and key stakeholders to drive program/process optimization and organizational efficiency such as management of autonomous employees, managers of small teams, attrition, and location strategy.
- In partnership with engineering leads and product owners, drive the Book of Work (BoW) for engineering teams to be aligned to product line OKRs and track deliverables to integrated roadmap.
- Ownership of resource management, tracking HC actuals to budget and maintaining organizational hygiene.
- Lead product line engagement & communications at a global level ensuring critical information and strategic updates are effectively cascaded down from leadership.
- Document clear standards and guidelines to ensure successful and consistent execution of processes, while identifying opportunities for automation and innovation of our current analytics capabilities.
Qualifications
This role requires a wide variety of strengths and capabilities, including:
- BSc/BA/BE degree or relevant industry experience (technical background or experience preferred)
- 2+ years of experience in developing analytical solutions, data visualizations, and interactive experiences in a fast-paced environment
- Excellent verbal and written communication skills with the ability to collaborate and work with senior leaders
- Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans
- Strong data analysis and presentation skills with proficiency in MS Excel and PowerPoint
- Strong preference for Tableau and Alteryx skills
- Proficient in Resource Management, Operational Change Management and Portfolio Management
- Ability to establish and build strong relationships and partnerships across cross-functional teams
- Ability to influence across various seniorities, teams, and departments
- Self-manages professional development and desire to take on increasing responsibility and project/program ownership
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
