Business Impact Manager: Defense and Security, Global

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.

For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Please Note: Oliver Wyman/Marsh operates a hybrid working policy and we will require the successful candidate to work from the office at least 60% of the time.

About the role:

The Business Impact Team (BIT) supports the growth of Oliver Wyman by seamlessly enabling business development and management activities.

The Business Impact Manager is a central role in the strategic and commercial development, operation and community building of Marsh’s and Oliver Wyman’s Defense & Security (D&S) task force. The role provides support to the Oliver Wyman Defense & Security task force Leadership, in managing the day-to-day affairs of the task force and is a go-to-person for all colleagues for task force-related topics.

The role translates Marsh’s and Oliver Wyman’s Defense & Security vision into clear strategic initiatives, performance metrics, and operational plans. The role is centered on Oliver Wyman’s D&S strategy roll-out but also supports Oliver Wyman’s leadership in their steering of the collaboration across Marsh businesses in the roll-out of Marsh’s D&S growth acceleration strategy. The Business Impact Manager acts as a thought partner to leadership, orchestrates cross-functional collaboration with Finance, Business Development, Marketing, Legal, Talent, IT, Knowledge, and Events, and ensures that commercial performance, investments, and people decisions are tightly aligned to the business’s strategic goals. This is a high-visibility, high-impact role suited to someone who combines strategic thinking, rigorous analytical skills, strong stakeholder management, and a deep interest in defense, national security, and government-related clients.

Note: Although the initial deployment of this Business Impact Manager role will be in support of the Marsh and Oliver Wyman Defense & Security (D&S) task force, this deployment may change in the future according to business need.

What you will be doing...

• Develop and leverage trusted relationships with firm leadership and teams, as well as relevant infrastructure teams
• Manage or support recurring activities that are important to the long-term success and smooth day-to-day running of the business (not exhaustive)
• Strategic topics, including
• Development and implementation of strategies for commercial, corporate, or people development
• Support of periodic planning activities
• Delivery of strategic decision support analyses
• Commercial activities, including
• Key account planning
• High impact opportunity management
• Pipeline management
• Business operations, including
• Preparation and facilitation of internal meetings
• Tracking and follow up of action items
• Management of business to-do list, prioritizing tasks and initiatives
• Execution of people management processes such as objective setting cycles

This role will suit someone with:

• The ideal candidate will possess 4+ years of experience in professional services; experience at a leading management consulting firm highly desirable; experience with Defense & Security or government clients is strongly preferred.
• Experience dealing with confidential and business critical issues

Skills and Attributes:

• Client Service Excellence: Delivers a high-impact, "10 out of 10" client service experience.

Technical skills

• Quantitative skills, and proficiency in Microsoft Office suite (in particular Excel and PowerPoint), familiarity with generative AI and productivity tools is a plus.
• Strong academic credentials in fields such as Business, Economics, International Relations, Public Policy, Engineering, or Security Studies; an advanced degree is advantageous but not required.
• Excellent written and verbal communication skills in English. Further languages helpful, but not required
• Eligibility for security clearance (or prior clearance) may be required.

Why join us at Oliver Wyman?

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

• We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
• We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
• We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
• We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
• We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
• We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman. www.oliverwyman.com/careers