Business Intelligence Developer

We’re seeking a creative, data-driven BI Developer to own the design and delivery of externally facing self-serve analytics that help customers turn complex data into confident decisions.

In this role you’ll build intuitive, high-performance dashboards and insights products, shaping data models, UX, and delivery so customers can explore their own metrics, spot market trends, and extract actionable recommendations at scale.

Reporting to the Director of Research Operations and partnering closely with Product and Data teams, you’ll turn raw numbers into clear, actionable stories that directly influence customer outcomes and business growth.

If you care about craftsmanship, scalability, and making data genuinely usable for people, this is the role to make an impact.

Main Duties and Responsibilities:

• Create engaging and easy-to-use BI tools and dashboards that surface value to customers across our products
• Translate customer needs, behaviour data, and product usage insights into clear visual reporting
• Partner with analysts and product teams to define relevant metrics and ensure data accuracy
• Provide recommendations and ideas about the best ways to tell stories with our data
• Work with our designers to develop consistent, on-brand data visualisation styles that support clarity and comprehension
• Improve and evolve existing customer dashboards based on feedback and usage behaviour
• Ensure dashboards and tools are accessible, responsive, and optimised for a range of users
• Provide guidance on best practices and support internal teams in rollout and training

Skills and Experience

• A background in developing insights for paying customers and using data to tell stories
• Proven experience in designing customer-facing dashboards, BI tools or data visualisations
• Proficiency with BI / dashboarding tools like Tableau, Sigma Qlik, Domo, Power BI, Looker, or equivalent
• Strong understanding of UX/UI principles and visual storytelling through data
• Working knowledge of creating data connections - e.g. SQL and relational databases, DataBricks, JSON files, API services, Data Lakes
• Meticulous attention to detail with a user-first mindset
• Excellent communication and collaboration skills across technical and non-technical teams
• Comfortable working in agile, cross-functional environments
• Comfortable working across multiple, complex datasets

About you:

• You understand that content needs to be credible, informative and make sense to the user first and foremost
• You have a strong eye for visual design and can use this to support data interpretation and understanding
• You understand and apply user-centred design principles to create data tools that are clear, engaging, and easy to navigate
• You communicate clearly and adapt your style to suit technical and non-technical audiences
• You’re detail-oriented, ensuring consistency in layout, labelling, and visual language across dashboards
• You enjoy solving problems creatively and iterating based on feedback, usage behaviour, and research
• You thrive in cross-functional teams and enjoy working collaboratively with product, design, data, and research stakeholders
• You care about accessibility and inclusivity in data visualisation and want your work to serve a broad range of users

Nice to have, but not essential:

• Experience designing reporting tools for SaaS, legal tech, or data-rich platforms
• Experience using open source data visualisation tools
• Knowledge of accessibility and inclusivity principles in data design
• Experience of working with market research data, especially within professional services or legal
• Familiarity with user research, cohort segmentation, or behavioural analytics
• You have experience working with multiple dependencies and use cases for data

Equal Opportunity Statement

We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change.