Business Manager - Grampian, Highlands and Islands

Details Reference number 445138 Salary £38,443 - £43,934 Starting salary would be £38,443 with the maximum salary on this scale being £43,934 subject to future COPFS pay awards. All salaries are pro rata for part-time staff. A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Higher Executive Officer Band D Contract type Permanent Type of role Business Management and Improvement Working pattern Full-time Number of jobs available 1 Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information
  
  

Location Aberdeen, Banff, Elgin, Fort William, Inverness, Kirkwall, Lerwick, Peterhead, Stornoway, Tain, Wick About the job Job summary

COPFS has an opportunity to join our Business Support Services function, within Local Court, supporting the effective delivery of operational services across Grampian, Highlands and Islands (GHI). This is a key leadership role, working closely with senior colleagues to ensure our offices are safe, secure, compliant and fit for purpose,

As a Business Manager, you will have responsibility for the day-to-day oversight of office services and estates activity across a large and geographically diverse area. You will balance providing professional advice and operational leadership with the ability to challenge, prioritise and make sound decisions in a fast-moving environment. The role offers significant autonomy and variety, with responsibility for managing budgets, overseeing contracts, leading staff and coordinating estates projects such as refurbishments and relocations.

This is an excellent opportunity for someone looking to develop or build on their experience in estates, facilities or business management within the Civil Service.

Job Description

The Business Support Services function sits within Local Court and supports the successful delivery of the operational business of the COPFS.

As an Office Services Manager, you will play a key role in ensuring the safe, secure, and efficient operation of COPFS offices across Scotland. You will oversee health and safety compliance, manage office maintenance, and support estates projects such as refurbishments and relocations.

The role includes line management responsibilities, requiring you to lead and support your team to deliver high-quality services. Strong communication, time management, and decision-making skills are essential, as you will work closely with contractors, internal teams, and external stakeholders to keep our offices compliant, functional, and fit for purpose.

SCOPE OF THE ROLE

• Ensure offices across Scotland comply with Health & Safety regulations, including conducting regular risk assessments and audits
• Maintain baseline security standards and monitor compliance
• Provide strong operational oversight, including reactive issue resolution and contingency planning
• Manage budgets for office services and estates-related activities

Identify and manage risks, including operational, financial, compliance, and reputational risks

Person specification

You will demonstrate exceptional project management capability, balance multiple priorities while driving projects to successful completion within agreed timescales and budgets. With clear, persuasive communication and a collaborative approach, you?ll lead with confidence, adapt under pressure, and uphold the highest standards of service and compliance.

Please note that you may be required to carry out an additional assessment or presentation at interview. Further detail on this will be included in your invite to interview letter.

Behaviours

For the purposes of this exercise, you will be asked to provide examples and evidence against the following key Behaviours

• Leadership (HEO)
• Delivering at Pace (HEO)
  
  

Experience

• Developing and maintaining strong, collaborative relationships with stakeholders
• Using an organised, structured approach to coordinate multiple priorities and stakeholders
• Supporting the planning and delivery of projects to ensure they are completed within agreed timescales and budgets

Leading and motivating teams to deliver high-quality services

Technical

• Awareness of organisational security requirements and the ability to support basic risk management processes
• Understanding of Health & Safety procedures and safe working practices, with the ability to support risk assessments and implement appropriate control measures
  
  

Benefits Alongside your salary of £38,443, Crown Office and Procurator Fiscal Service contributes £11,136 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We Offer An Excellent Range Of Benefits Which Include

• 25 days paid holiday + 11.5 public and privilege holidays (rising to 30 days paid holiday after 4 years).
• Generous Civil Service Pension employer contribution, on average over 28.97% of your pay
• Flexible working hours and family friendly approach to work.
• Cycle to Work Scheme and Season Ticket Loans.
• Employee Wellbeing Support with Mental Health First Aiders and access to an Employee Assistance Programme.

Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Selection process details Please see application pack for details

Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants.

We Recruit By Merit On The Basis Of Fair And Open Competition, As Outlined In The Civil Service Commission's Recruitment Principles . The Civil Service Embraces Diversity And Promotes Equal Opportunities. As Such, We Run a Disability Confident Scheme (DCS) For Candidates With Disabilities Who Meet The Minimum Selection Criteria. Diversity And Inclusion The Civil Service Is Committed To Attract, Retain And Invest In Talent Wherever It Is Found. To Learn More Please See The Civil Service People Plan And The Civil Service Diversity And Inclusion Strategy . Apply And Further Information This Vacancy Is Part Of The Great Place To Work For Veterans Initiative. Once This Job Has Closed, The Job Advert Will No Longer Be Available. You May Want To Save a Copy For Your Records. Contact Point For Applicants Job Contact

• Name : John Kyle

Email :

Recruitment team

• Email :
  
  

Further information Please see application pack for details

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