Business Officer | 9403 | Fixed Term Contract for 18 Months | 37 hours per week | £25,583 to £25,989 per annum | (Grade D) | County Hall
Norfolk County Council invites you to become part of our dynamic Deprivation of Liberty Safeguards (DoLS) Team. We’re seeking a Temporary Business Officer (BO) to play a vital role in supporting the team within the wider team, processing and completing DoLS application and authorisations.
Business Support is an essential and pivotal part of our team. The DoLS Team works closely with care homes and hospitals, members of the public and advocacy organisations and other Norfolk County Council colleagues. The team is responsible for assessing individuals who lack capacity to consent to their care arrangements.
You will assist with processing new referrals into the team and complete the administration process and completion of new applications in a timely manner. Your main tasks will include working closely with other BOs and social care practitioners within the wider DoLS team. You will be responsible for using Teams, Excel, data entry, Microsoft Outlook and taking calls from members of the public, and other professionals. Multitasking is essential. You must be flexible and adaptable to new ways of working, have a positive attitude and respect for service data.
This is an exciting time to join the DoLS Team as we continue to develop the service and provide an opportunity to learn new skills within a supportive working environment. This is a challenging role which requires you to be a team player and coordinate and organise your own workload. You must be a committed team player used to delivering. If you have a proactive, positive and “can do” approach we will welcome your application.
For an informal discussion regarding this vacancy and job share arrangements please contact Daryl Nobbs on 01603 599951 or Deborah Parish on 01603 217005.
These are some benefits you can enjoy by working for Norfolk County Council:
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
- Financial benefits such as:- ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: Tuesday 9 December 2025 at 23:59
All other applicants closing date: Tuesday 16 December 2025 at 23:59
