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Some key information
- This is a full time, permanent post (37hours), based in County Hall, Taunton.
- We offer hybrid working with the expectation that you work from the office 3 days a week.
- 25 days annual leave plus bank holiday
- This role is crucial to ensuring the successful facilitation of the Children’s Social Care Learning and Development offer providing support to both the workforce and trainers.
- Salary for this role is £24,027 -£24,404 per annum for 37 hours/week
What will I be doing?
We’re working to improve the lives of children, young people and families in Somerset – and you’ll be a key part of that. The Children and Families Learning and Development team do this by providing a dynamic learning and development offer, alongside managing and supporting different workforce recruitment and retention strategies. Your day-to-day work will involve:
- The Business Support function plays a crucial role in ensuring the smooth facilitation of all learning and development courses, including:
- CFLD inbox management
- Room bookings
- Organising resources
- Ensuring tutors have everything they need ahead of time and on the day
- Responding to workforce queries
- You will have basic financial responsibilities including raising purchase orders and product receipting to ensure prompt payment to suppliers.
- Keeping systems and spreadsheets up to date, including our online learning hub, “The Learning Centre”.
What kind of experience or qualifications do I need?
We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:
- Have strong Microsoft skills, particularly with Outlook, Excel & Word
- Are confident in communication and customer service skills
- The ability to work in a changing environment and to ‘hit the ground running’
- An understanding of the important of prioritising and time managing workload
We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.
We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.
What's in it for me?
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.
We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:
- We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
- Generous annual leave allowance, with the opportunity to purchase additional leave
- Staff discounts in gyms.
- Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
- Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
- A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
- My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more
Anything else I should know?
Salary for this role is £24,027 -£24,404 per annum for 37 hours/week
For an informal chat about the role, you can contact Kirsty Bushrod,
[email protected], 01823 357724.
Interviews will take place on Thursday 12th June 2025 at County Hall, Taunton.
When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.
If you have everything you need, just hit the apply button. We can’t wait to hear from you.
DBS information
Standard Disclosure will be requested
