Business Operations Lead

Healthera | Series A Health-Tech | UK

At Healthera, we’re transforming how healthcare is delivered across the UK. Our digital platform connects patients, pharmacies, and healthcare providers to make access to care faster, easier, and more effective. We’re now looking for a Business Operations Lead to help us scale our operations as we expand nationwide.

This is a high-impact role at the heart of our growth: you’ll build scalable systems, streamline processes, and unlock insights that directly improve patient outcomes.

What you'll do

• Scale operational infrastructure – optimise HubSpot, design cross-system integrations, and replace manual workflows with automation.

• Transform our data capabilities – migrate from spreadsheets to modern reporting systems, establish reliable pipelines, and surface actionable insights for marketing, product, and finance teams.

• Lead cross-functional initiatives – manage projects that enhance both patient experiences and business performance.

• Own and improve core business processes – drive operational excellence while mentoring colleagues across departments.

What we're looking for

• Proven track record of solving operational challenges in fast-scaling businesses.

• Strong technical skills – confident with raw datasets (Excel / Google Sheets / Python), CRM administration (HubSpot preferred), and system integrations (Zapier, APIs).

• Data-driven mindset – experienced in building reporting systems, maintaining data hygiene, and enabling decision-making with robust analytics.

• Experience in early-stage startups (especially health-tech or SaaS).

• Technical skills in SQL, Python, or BI tools (Looker, Metabase, Tableau).

• Knowledge of data governance across interconnected systems.

• Bachelors Degree in a quantitative field (or equivalent).

Why Join Healthera?

• Be part of a mission-driven team making healthcare more accessible for millions of patients.

• Play a pivotal role in shaping the future of a Series A company on a strong growth trajectory.

• Work closely with founders and senior leadership, with clear opportunities to grow into an executive-level role.

• Competitive salary, meaningful equity, and the chance to directly influence both business growth and health outcomes.

👉 If you’re excited about using your operational expertise to make a real difference in healthcare, we’d love to hear from you.