London, UK OR Paris, France OR Ipswich, UK
As AXA XL continues to invest in its end-to-end capabilities, the Business Solution Design & Delivery Lead will support cross-functional/cross-BU programs in the solution design and delivery. Building on knowledge of processes and systems, they will partner with business units, IT, and other functions to guarantee the successful roll-out of the initiatives.
The Business Solution Design & Delivery Lead will autonomously shape and own Program-wide deliverables within the BSDD scope of work which can entail the coordination of multiple sub projects or workstreams for large transversal programs for AXA XLs most complex transformation initiatives. This can entail the coordination and leadership of several internal or external team colleagues.
The candidate will be expected to self-direct and deliver solutions on large cross-functional programs. Coordination and program wide leadership within BSDD deliverables and robust stakeholder management is a key component for a successful delivery of this role.
You will report to the Team Lead of Business Solution Design and Delivery.
What you’ll be doing
What will your essential responsibilities include?
Role
In this role you will deliver one or several of the BSDD service offerings where you are expected to master all of the BSDD services with a key focus on stakeholder management:
Applying our consulting mindset guiding principles, the role focusses on:
- Customer Centricity
- Ownership Mindset
- Professional Conduct
- Being a Trusted Advisor
This role encompasses a broad range of responsibilities to guarantee Operational Readiness in our programs of work focusing on:
- Identifying business solutions to various problems through workshops and interviews, conducting analyses and documenting deliverables, manage C-suite level stakeholders to drive the best business outcome.
- Defining and documenting target designs and outcomes for strategic business decisions.
- Applying change management tools and methodologies to drive adoption to enable full benefit realization.
- Providing product ownership expertise.
- Defining processes for continuous improvement.
- Acting as a Business Advisor and guarantee excellent quality in deliverables and documentation.
- Develop close relationship with key business stakeholder of your project which allows you to act as thought partner and dare to challenge to achieve the optimum business outcome.
- Understand interdependencies between different change initiatives and manage them proactively. Own the oversight of multiple change initiatives and develop a holistic change strategy which is targeted to your key stakeholder community.
- Provide guidance / assistance to other key team members assigned to a development role / opportunity.
What you’ll bring
We’re looking for someone who has these abilities and skills:
Required Skills And Abilities
We are looking for a candidate who has certification and experience in one or more of the following fields:
- Excellent Change Management skills, experience in assessing change impact and delivering change management activities targeted to various stakeholder groups. PROSCI certification a plus
- Excellent skills in Process Definition and Continuous Improvement. Lean/Six Sigma certification a plus
- Solid experience consulting roles, equipped with various tools and techniques for status assessments, solutioning, visualization and implementation of various business problems. Maintain and promote a consultancy background and always drive for highest quality output.
Desired Skills And Abilities
- Significant experience in driving large scale programs covering multiple dimensions (LoBs, geographies, or functions) in the insurance industry and an international environment, coupled with other relevant experience.
- Effective capabilities in documenting and visualizing design decision and progress status
- Solid people mentoring skills, acts as role model and support junior colleagues in project execution
- Excellent stakeholder management skills, acting as a stimulating partner to achieve optimum business outcome.
- Robust analytical/conceptual and solutioning skills complemented with effective social/soft skills. Ability to act as a credible partner to business functions and comfortable dissenting.
Who we are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
What we offer
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
For more information, please see axaxl.com/sustainability.
