Business Support Administrator

About the Role

We’re looking for a Business Support Administrator to join our team.

You’ll play a hands-on role in supporting the smooth and efficient operation of our business processes. You will be responsible for a wide range of administrative tasks, providing support to different departments of CEF. Alongside this you will be the first point of contact for any visitors, greeting them into our building in a friendly and pleasant manner.

What You'll Do:

• Greeting colleagues and visitor into our state-of-the-art building based in Meadowfield, Durham.
• Booking accommodation and travel for our internal colleagues - liaising with local hotels and our partnered travel agency.
• Use our bespoke system to raise purchase orders and process purchase invoices.
• Plan and coordinate meetings, both on and off site.
• Provide administration support for senior management.
• Support onboarding of new team members

What You'll Bring:

Must haves:

• Strong organisational and administrative skills, with attention to detail.
• Proficiency in Microsoft Office 365 tools (Outlook, Teams, Excel, Word, PowerPoint).
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• A proactive, solution-focused mindset with the ability to work independently and collaboratively.

Nice to haves:

• Experience working in a busy office environment.
• Purchase order experience.
• Flexibility with start/finish time on occasion.
• Experience supporting global or hybrid teams.

Location

• You will be based out of our IT and Marketing Office (Janet Nash House) in Meadowfield Industrial Estate.

Why Join Us?

CEF (City Electrical Factors) was founded in 1951 in the UK and has grown to become the UK’s leading electrical wholesaler, with over 390 branches nationwide. In 1983, our North American arm, City Electric Supply (CES), was born — and together today we support customers across the UK, Ireland, Spain, Holland, Australia, the USA, and Canada.

Our global IT team is at the heart of our future — leading the charge as we modernise core systems, adopt cloud-first and serverless technologies, and explore how automation and AI can create better experiences for our teams and customers. Our values are at the core of what we do, approaching our work with care, openness, curiosity, collaboration, and a genuine drive to deliver value.

We don’t pursue change for the sake of it. Every decision we make is purposeful — designed to make our business more effective, our tools more useful, and our people more empowered.

At City, you won’t be just a cog in the machine. You’ll be part of a down-to-earth, inclusive team that encourages ownership, celebrates experimentation, and backs each other to succeed. Whether you’re supporting real-world challenges or helping shape what comes next, your work here will matter.

You can find out more about CEF here, more about IT here, and your local branch here.

What's In It for You?

• Annual Discretionary Bonus
• 25 days holiday plus UK bank holidays
• Company Pension Scheme
• Free Access to On-site Gym
• Access to Employee Assistance Programme (EAP)
• Learning and development support

Our Hiring Process:

• Introductory call with our Talent Team
• On-site Interview with Business Support Manager and Senior Business Support Administrator

We aim to move quickly and give you a clear picture of what working with us is like.

How to Apply:

Click the apply button or contact Becca Lowes if you have questions — even if you’re unsure if it’s the perfect fit. We’d love to hear from you.