Business Support Coordinator

BUSINESS SUPPORT COORDINATOR

Location: Weybridge (KT13 0SL)

Hours of work: 40 hours per week

Contract Type: Fixed Term Contract | 9 months

We are seeking a highly organised and adaptable Business Support Coordinator to join our team, providing vital support to our senior operational management.

This is a fantastic opportunity to gain exposure to a key contract and build your career with ISS.

Job Description

In this role, you will deliver high-quality administrative, financial, and commercial support to Key Account Directors, Key Account Managers, Facilities Managers, and the wider region.

Responsibilities include preparing for client and internal reviews, supporting forecasting, and ensuring service delivery and quality standards are met.

If you thrive in a fast-paced environment, enjoy working across multiple functions, and want to make an impact in a supportive team, we’d love to hear from you.

Key Responsibilities

• Deliver distribution programmes and track items as directed by KADs; support operational readiness activities.
• Support forensic financial investigations, preparing monthly reports for senior management.
• Coordinate business reviews, forecasts, and reporting for KAMs and KADs.
• Assist with purchase order verification and variable cost charging, ensuring compliance and accuracy.
• Monitor and report on overtime, WIP (excluding major projects), cost complete reports, and invoice queries.
• Manage and audit agency staffing data, retro PO processes, and PSL compliance across the region.
• Support KAMs, KADs, and FMs with audits, process training, onboarding, and operational improvements.

About You

• Strong ability to work collaboratively with operational teams to gather and share information.
• Excellent interpersonal and communication skills, with the ability to engage effectively at all levels.
• Sound judgement with the ability to make timely and effective decisions.
• Proven ability to maintain extensive and highly accurate records.
• Highly organised with the ability to meet deadlines consistently.
• IT literate and proficient in MS Office (experience with CAFM systems desirable but not essential).
• Demonstrated ability to maintain confidentiality.
• Applies lessons learned to new and varied challenges and opportunities.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]