Business Support Coordinator | Belsize Park and St Johns Wood

Who Are We

Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.

At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.

A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.

In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.

About The Role

About The Role

Knight Frank is looking to hire a Business Support Coordinator to join our London Lettings department in St Johns Wood and Belsize Park.

Why Knight Frank?

Role

The London Residential lettings division are looking to recruit a Business Support Coordinator to assist with front of house duties and support the teams in St Johns Wood and Belsize Park as well as the wider London office network. You will report into the Office Head with regular input from the Lettings Operations Manager.

Responsibilities

• Greet and assist customers, offering refreshments and handling enquiries.
• Answer calls for sales and lettings, taking messages and providing support.
• Manage and label property keys, ensuring proper organisation.
• Maintain a tidy office and reception area, preparing the boardroom for meetings.
• Support marketing efforts by creating mailers, brochures, window cards, and pitching materials.
• Arrange and upload EPCs, photos, and floorplans while updating property listings.
• Provide property information for regional publications and marketing campaigns, ensuring GDPR compliance.

Assist with property listings by creating records, ordering land registry checks, and registering new instructions.

Generate sales invoices, template letters, and forms while ensuring adherence to best practices.

Support client due diligence, anti-money laundering processes, and correct naming conventions for property files.

Assist with tenancy administration, KYC checks, and compliance audits.

Prepare office reports and meeting documents, ensuring accurate data and adherence to best practice standards.

Key Experience Required

• Prior experience in a business support, administration or front of house role
• Flexibility, adaptability and a co-operative attitude.
• Excellent organisational skills and diary management.
• Excellent standard of English grammar and spelling.
  
  

Competitive salary

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.