Business Support Manager

Abergele, Wales, United Kingdom

7/12/2025

Job Overview

The post holder will be responsible for providing business support to the Head of Organisational Development and the Organisational Development Team, developing and maintaining effective systems and processes to support the effective running of the Organisational Development function.

Main duties of the job

The post holder as Business Manager will be expected to work autonomously to lead daily tasks and ongoing responsibilities are prioritised and completed within agreed timescales. Use independent judgement to provide overall management and leadership for a group of administrative staff, working with the team to manage and review systems of work to set deadlines.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Experience

Essential criteria

• Significant previous experience in informatics analysis, report writing
• Experience of administrative processes
• Proficiency in clerical and administrative procedures
• Experience of people management
  
  

Desirable criteria

• Work across various disciplines within an NHS / public sector organisation
  
  

Qualifications

Essential criteria

• Degree in Business Administration or equivalent level of experience
  
  

Desirable criteria

• Evidence of recent CPD
• ILM 3 or equivalent or willingness to work towards
  
  

Aptitude And Abilities

Essential criteria

• Ability to prioritise tasks and manage competing demands on time, ensuring deadlines are met
• Excellent interpersonal skills and ability to influence at varying levels
• Confident communicator acting with tact and diplomacy
  
  

Values

Essential Criteria

• Effective team player
• Empathetic approach
• Self-motivated, assertive, proactive and innovative.