We have an exciting opportunity for someone to join our team on the Isle of Wight as a Business Support Manager. In this role, you will effectively lead a team of Business Support staff and focus on coordinating the provision of data and information to enable successful management of operations.
- This is a hybrid working opportunity with some time spent in the office and other time spent working from home.
- The role reports into the Account Director for the Isle of Wight account.
Key Responsibilities
- Deliver leadership, guidance, and information to enable the operation to achieve best practice.
- Work with the central Transaction Services Team to improve processes and resolve queries.
- Communicate with vendors and contract-based staff to resolve queries as they arise.
- Responsible for producing/overseeing the production of accurate and informative business information.
- Interrogate systems to provide insightful data information.
- Streamline current processes to improve efficiency.
- This role may involve working away from home on occasion.
Qualifications
- Degree qualified or equivalent professional qualification (desirable).
Skills
- Advanced Excel skills.
- Confident with the ability to adapt to new situations.
- Ability to act as a support and supervisor to team members.
- Strong problem-solving and analytical thinking.
- Ability to track and manage small-to-medium projects.
Experience
- Experience in business systems and processes.
- Experience and/or knowledge of SAP (desirable).
- Experience within a business support or senior administrative role with proven experience working on multiple activities.
- Experience working with multiple functions (e.g., commercial, health and safety, finance).
- Broad accounts experience in a large or complex, similar operation.
Our Business
At Thalia Waste Management, we are creating a future to be proud of. We think differently, questioning everything, enabling us to develop progressive waste into energy solutions and services. Being motivated, tackling problems together, inspiring others to take responsibility, making a difference, being ambitious and contributing value.
We operate the best technology available across our four strategic sites in North Yorkshire, Milton Keynes, Cambridgeshire and the Isle of Wight. Our technology includes everything from mechanical and biological treatment, traditional mass-burn energy from waste and material recycling technologies to in-vessel composting, advanced thermal treatment, innovative small-scale energy from waste and anaerobic digestion. In a single year we process 300,000 tonnes of waste that is turned into energy. This generates the same amount of energy as approximately 600 million solar panels. Similarly we recycle circa 95,000 tonnes of waste.
Inclusion
At Thalia Waste Management, we work hard to make sure we are an inclusive and diverse place to work. This means we don’t just look at your CV, we’re focused on who you are, your skills and passion that can be brought to Thalia Waste Management. We know and understand the everyone is different and has a life outside work, so we’re happy to discuss flexible working and any adjustments that could be needed! We’ll do all that we can to support everyone from their first contact with us. For any support or adjustments needed through our recruitment process, please speak to our recruitment team who will be happy to support. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. As a
Disability Confident Employer, we will make sure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
