Business Support Officer Children Social Services

Job Description

Business Support Officer Children Social Services

£32,535 to £33,987 per annum

Our Vision

Newham is a vibrant, diverse borough with a bold mission: to create a brighter, better future for all. By putting people first, we empower our residents to thrive and reach their full potential.

Now, we’re looking for passionate individuals like YOU to help us achieve this vision!

The Role

Are you organised, proactive, and take pride in delivering exceptional work?

Do you want to make a meaningful difference in the lives of Children in Newham?

If your answer is a resounding “YES,” we’ve got the perfect opportunity!

We’re on the lookout for a dynamic Business Support Officer/Administrator to join our bustling Business Support Service. You’ll play a pivotal role in driving positive outcomes for the children of Newham while contributing to the continuous improvement of our services.

From Housing and Environment to Children’s and Adults’ services, our Business Support team delivers top-notch administrative expertise to a range of critical Council services. As part of this energetic team, you’ll tackle varied responsibilities in a fast-paced environment, making every day exciting and rewarding.

In a department of over 90 Staff, we are pleased to offer the following opportunities.

• 1 x permanent positions fulltime 36 hours per week – CYPS Complex Needs service

1x 1 Year contract – Fulltime 36 hours per week – CYPS family support and safeguarding service

2x 6 months fulltime 36 hours per week – CYPS Child protection & Care Recruitment.

Hybrid Working

Enjoy the best of both worlds! As part of our Social Care Hub, you’ll have the opportunity to split your time between the office and home. Flexibility is key, with arrangements tailored to meet service needs.

About You

We are seeking a highly skilled and motivated individual with the following attributes:

• Proven ability to adapt to shifting work priorities and deliver results under tight deadlines.
• Strong emotional resilience and the capacity to handle challenging situations with professionalism.
• Excellent minute-taking skills, with a focus on accuracy and attention to detail.
• High-level oral and written communication skills, ensuring clarity and professionalism in all correspondence.
• Demonstrated ability to work independently and effectively manage personal workload.
• Methodical and logical approach to problem-solving and task completion.
• Versatility in managing a wide range of administrative and clerical responsibilities.

Advanced IT proficiency, with the ability to quickly learn and utilise new systems and tools.

Flexibility and adaptability to collaborate effectively as a team member in a dynamic environment.

A solid understanding of safeguarding or social care services is desirable.

Why Join Us?

• Expand your skills while learning about a diverse range of Council services
• Be part of a team that’s making a tangible impact on the community
• Enjoy the support and opportunities that come with working in a large organisation
• We offer an attractive salary package and career growth
• Benefit from flexible hybrid working arrangements in our Social Care Hub, tailored to meet service needs.
  
  

The Council reserves the right to close adverts early if there is a large response and to avoid disappointment please apply asap.

Please view JD here

closing date: 1st February 2026

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn .

About Us

The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.