Business Systems Administrator (Gong & LinkSquares)

Department: Operations

Location: UK

Description

About us

We are Digital Science and we are advancing the research ecosystem.

We are a pioneering technology company, and our vision is of a future where a trusted and collaborative research ecosystem drives progress for all. We believe in better, open, collaborative and inclusive research. In creating the next generation of tools and working in partnership with the community we tackle some of the biggest challenges to research. In order to achieve our vision, we need innovative, inspiring and dynamic people to join our team. Want to join us?

Your new role

The Business Platforms Administrator is responsible for the day-to-day administration, optimization, and adoption of key commercial systems, specifically Gong (Revenue Intelligence) and LinkSquares (Contract Lifecycle Management).

The role also plays a critical enablement function, ensuring teams are trained, supported, and equipped to use these platforms effectively to drive consistent workflows, insights, and outcomes.

The role ensures these platforms are configured correctly, embedded into business workflows, well-governed, and delivering actionable insights to Sales, Customer, Legal, and Operations teams, as well as key stakeholders.

This is a hands-on, hybrid systems role, sitting at the intersection of multiple functions within Digital Science.

Please note - due to business need, we can only accept applications from candidates who reside in the UK where we have an established legal entity.

If you apply from outside of this area, your application will not be considered.

Please be aware that we may close this position early if we receive a high volume of applications, so we encourage you to apply promptly.

SaaS or B2B environment experience

Familiarity with Spiff and similar go-to-market systems is beneficial but not required.

Role Characteristics

• Hands-on systems role, not a people manager
• Mix of operational support, system optimization, and enablement Mix of operational support, system optimization, and user enablement
• Works closely across functions
• Critical role for scaling commercial processes and reducing friction.
  
  

Don't worry if you don't meet every qualification—let us be the judge! Studies show that many qualified candidates from under-represented groups hesitate to apply unless they meet every single requirement. We are dedicated to building a diverse and inclusive team and strongly encourage you to submit your application.

Living our Values

We invest in, nurture and support innovative businesses and technologies that make all parts of the research process more open, efficient and effective.

The Talent We Secure Is Fundamental To Us Achieving Our Vision And Our Growth Plans. The Values We Live By Are

We are brave in the pursuit of better

We are collaborative and inclusive

We are always open-minded

We are from and for the community

At Digital Science, our vision is to see research flow seamlessly – trusted, collaborative, and accessible – fueling breakthroughs that push humanity forward. This ambitious mission is one we achieve together, by enabling open, collaborative, inclusive research.

We firmly believe that to truly innovate and solve the complex challenges faced by our customers, from researchers and universities to funders and publishers, we need diverse perspectives, experiences, and ideas. A rich mix of voices drives quality insights, fosters enhanced collaboration, and ultimately pushes knowledge forward more effectively.

As an equal opportunity employer, we are committed to building and nurturing a workplace where every individual feels valued and belongs. All applicants will be considered for employment without attention to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Beyond recruitment, we strive to cultivate an environment where inclusivity is woven into the fabric of our culture, enabling everyone to be their best self and do their best work.