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Job Overview
A fantastic opportunity has arisen within General Surgery for a Cancer Navigator to join our busy department. The ideal candidate will need to be able to work in a calm, logical and methodical way whilst being able to multi-task in a busy environment with complex patient pathways.
The Cancer Navigator will take responsibility for the implementation, delivery and evaluation of a new service for patients who are referred to the diagnostic Colorectal and Upper GI cancer services at North Bristol Trust with a suspected cancer.
They will be part of the wider cancer service working closely with Colorectal and Upper GI cancer clinicians, the Upper GI and Colorectal cancer clinical nurse specialists, cancer support workers, diagnostic teams, Cancer Services, psychology and allied health care professionals.
From the point of referral to the cancer pathway this new role will facilitate the smooth running of the patient journey by ensuring that coordinated and streamlined clinical and administrative processes revolve around the patient and their individual needs. The success of the pathway relies on close team working and a vital input and coordination of the patient pathway.
The post holder will organise and liaise with the clinical teams and Cancer Services to manage the planned checkpoints throughout a patient’s diagnostic pathway and support the clinical team, in ensuring the speciality is able to deliver timely, safe and effective services.
Main duties of the job
- Facilitating the smooth running of the diagnostic pathway by ensuring that co-ordinated and streamlined clinical and administrative processes revolve around the patient and their individual needs.
- To provide information and support about tests, investigations, cancer and cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life.
- A key aspect of the role involves daily and direct (e.g. face to face and telephone) communication with patients, relatives, carers, and other health and social care professionals from of referral at point of suspicion of colorectal and upper gastric cancer. The information and nature of the communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty and integrity.
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Detailed Job Description And Main Responsibilities
For a full overview of the Job Description and Person Specification, please refer to the PDF documents attached as an additional documents to this advert.
Facilitating the smooth running of the diagnostic pathway by ensuring that co-ordinated and streamlined clinical and administrative processes revolve around the patient and their individual needs. To provide information and support about tests, investigations, cancer
and cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life. A key aspect of the role involves daily and direct (e.g. face to face and telephone) communication with patients, relatives, carers, and other health and social care professionals from of referral at point of suspicion
of Colorectal/Upper GI cancer. The information and nature of the communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty and integrity.
Person specification
Education/Qualification
Essential criteria
- GCSE English Language and Mathematics (Grades A-C) or equivalent
Desirable criteria
- NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses
Work Experience
Essential criteria
- Relevant health or social care experience at AFC Band 3 or equivalent
- Experience in an administrative role and in the use of data management, PAS, Word, Excel
- Experience of scheduling appointments, admission
- Experience of working in multi-disciplinary team
Knowledge
Essential criteria
- Accurate data entry, typing, and producing letters
- Excellent interpersonal skills
- Ability to communicate effectively with people at all levels
- Ability to use own judgement to resolve problems and queries competently, including those of a sensitive and confidential nature
- Ability to plan, prioritise and delegate workload when necessary or when leave cover is required.
- Manage and interpret data correctly to inform decision making
- Ability to initiate & co-ordinate change to own working practices
Personal Qualities
Essential criteria
- Ability to deal with distressing circumstances
- Be calm, objective, confident and approachable
- Demonstrate professional integrity in the conduct of the role
- Be able to use own initiative
- Have a flexible attitude to working
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
