Candidate Care Consultant (Part Time)

CompanyZen Educate

LocationSunderland, England, United Kingdom

Posted At1/25/2026

UK Visa Sponsorship Analytics

Occupation Type

Careers advisers and vocational guidance specialists

Occupation Code Skill LevelMedium Skilled

Sponsorship EligibilityIneligible for Sponsorship

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

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Description

Location: Sunderland

Hours: Part-time, evenings 2:00pm/3:00pm – 7:00pm (Monday–Thursday – 16/20 hours)

Contract: 6-month fixed-term (with potential to extend)

Salary: Up to £32K per annum OTE

Ideal for: Students, graduates, or those seeking part-time work in recruitment or education

About us:

AK Teaching, now powered by Zen Educate, is expanding our candidate support team ahead of the

new academic year.

We are looking to hire 4 confident, motivated individuals to work alongside our experienced

recruitment consultants, helping us engage, support, and re-enrol teachers and education staff

across the North East.

This role plays a critical part in ensuring schools are fully staffed and teachers are supported into

meaningful work. You’ll be speaking directly with teachers and support staff, helping them complete

onboarding, checking availability, and keeping them engaged with Zen Educate.

Zen is revolutionising education. Schools spend over £2bn a year on agency staff, and £600m of that goes straight into the pockets of recruitment agencies. That’s why we’ve built an alternative.

Our online platform gives schools instant access to hundreds of profiles of fully vetted teachers and support staff. Since launching in 2017, we’ve saved schools over £10m – money that goes straight back into school budgets and increases teachers’ pay.

We're looking for enthusiastic, mission-driven people who fit our values and are passionate about what we do. You're encouraged to apply even if your experience doesn't exactly match the job description.

Our Ideal Candidate 🙋

Confident and professional telephone manner
Comfortable making outbound calls
Strong communication and organisation skills
Reliable, proactive, and results-driven

Helpful to have but not essential 💥

Experience in recruitment, sales, customer service, or call handling
Knowledge of or interest in the education sector
Students studying education, business, psychology, or similar
Experience working with CRM systems

Full training will be provided, so attitude and confidence are more important than experience.

What will you be doing? 🤔

Making outbound calls to teachers and education professionals
Re-engaging and re-enrolling existing candidates
Supporting candidates through onboarding and compliance steps
Checking availability and readiness for work
Updating candidate records accurately on our system
Working closely with recruitment consultants to support live vacancies

Acting as a positive, professional first point of contact for AK / Zen

What's in it for you?

Flexible, student-friendly evening hours
Gain hands-on experience in recruitment and education
Work as part of a supportive, high-performing team
Learn from experienced consultants in a growing business
Opportunity for extended work or progression if the role is successful
Be part of a company genuinely focused on supporting schools and teachers

While this is initially a 6-month role, successful candidates may have the opportunity to:

Extend their contract
Take on additional hours
Progress into trainee recruitment or consultant roles. Many of our consultants started in support or resourcing positions.

If you’re confident on the phone, enjoy speaking to people, and want part-time work that makes a real difference in education, we’d love to hear from you.