Capacity & Monitoring Engineer

Are you an Observability Engineer, Enterprise Monitoring Engineer or Site Reliability Engineer, or someone with strong experience in IT performance and infrastructure reliability? If you’re looking for your next opportunity and enjoy working with modern monitoring and observability tools, we’d love to hear from you.

We’re recruiting a Capacity & Monitoring Engineer to join our Technology Services team. In this role, you’ll take ownership of monitoring and capacity management across our technology stack, with a strong emphasis on observability, automation, and Site Reliability Engineering (SRE) principles. You’ll also support the technical administration, optimisation, and integration of our Dynatrace platform across the organisation.

This role is hybrid, with a mix of remote working and occasional time on-site in our Bradford office.

About the role

As Capacity & Monitoring Engineer, you’ll deliver IT capacity and performance management services across the technology stack. This includes providing 2nd and 3rd line support on a 24/7 basis, including participation in an on-call when required. You will -

• Take ownership of the Dynatrace platform, including agent deployment, tagging strategies, dashboard creation, and Smartscape topology management
• Develop and maintain custom dashboards, alerts, and synthetic monitoring scripts tailored to business needs
• Provide guidance and training to internal teams on Dynatrace usage, best practices, and troubleshooting
• Lead on agreed Research and Development work, acting as a subject matter expert for monitoring, observability and capacity technologies
• Produce and maintain technical documentation and reports, developing and maintaining observability solutions using metrics, logs, and traces
• Support incident and problem diagnosis and resolution, collaborating with internal and external support teams where appropriate
• Contribute to proactive capacity planning, performance measurement and tuning tasks liaising with other users and 3rd parties

About you

We’re looking for someone who has a strong understanding of observability pillars (metrics, logs, traces), and experience working with virtualisation, scripting, automation, and containerisation technologies. You’ll have –

• Experience with monitoring & observability tools. Dynatrace is desirable but not a must have
• Strong analytical and problem-solving skills, with the ability to explain technical concepts clearly to different audiences
• Knowledge of Agile methodologies and DevOps ways of working, plus ITIL methodologies, such as event, capacity and availability management
• Experience in providing infrastructure support within complex, business-critical IT environments
• Ability to define dashboards and alerts that support proactive monitoring and meaningful insights
• An interest in emerging technology and a proactive approach to learning and knowledge-sharing
• A good understanding of IT performance monitoring, capacity management, and disaster recovery principles

About us

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.

Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

• Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
• Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
• Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.

Ready to apply?

If you’re excited about this role and want to be part of the YBS team, apply now to send us your application.

Want more information?

If you have any questions about this role, please contact Mike Peel on careers@ybs.co.uk