Cardiovascular Research Administrator/Receptionist

The post holder will provide high level clerical and administrative support, serving as the first point of contact for patients, members of the public and visitors to the Leicester Biomedical Research Centre- Cardiovascular Theme.

The successful candidate will work in the Cardiovascular Research Facility (CVRF1) within the BRC CV, to ensure the effective scheduling of patients and staff using the facility, and the delivery of the highest standards of customer care.

• To answer telephone calls in a timely and professional manner, directing enquires to the appropriate person/s as necessary.
• To liaise with research teams and the BRC CV Manager regarding clinic room bookings in the Cardiovascular Research Facility (CVRF1).
• To provide comprehensive and efficient co-ordination of the clinics held in the CVRF1, ensuring that all information and required resources are available at the start of each clinic. To ensure that patient notes and documentation are available to nursing staff in a timely manner.
• To maintain filing systems.
• To arrange meetings, room bookings and beverages
• To manage stock levels of printed forms, stationery and equipment for the CVRF1 to ensure adequate supplies are always available.

To organise collection and delivery of internal and external post on a daily basis and its distribution to staff within the department.

To liaise with other departments and external agencies, e.g., General Practices, taxis and Equipment Suppliers.

To provide flexibility when other general administrative duties are required by the Department personnel.

To attend relevant training sessions as required.

To use the online booking system for all BRC CV meeting rooms and clinical facilities, plus resolving any booking clashes.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We Have Four Primary Goals

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
  
  

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,

we are proud,

we are inclusive, and

we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About The University Hospitals Of Leicester NHS Trust

https://www.uhleicester.nhs.uk

For further details / informal visits contact: Name: Svetlana Dubkova Job title: Senior Research Administrator Email address: svetlana.dubkova@nhs.net

Judith Fisher- judith.fisher6@nhs.net