Casual Stewards (Various positions)

We are seeking enthusiastic and reliable Stewards to join our matchday and events team at the County Cricket Ground. Stewards play a vital role in ensuring the safety, comfort, and enjoyment of all spectators, staff, and players. This is a customer-facing position requiring professionalism, attentiveness, and a proactive approach to crowd management.

Key Responsibilities

• Spectator assistance: Provide directions, information, and support to visitors throughout the ground
• Safety and security monitoring: Maintain awareness of crowd behaviour, identify risks, and report incidents promptly
• Access control: Check tickets, manage entry points, and ensure restricted areas remain secure
• Emergency response: Act quickly and calmly in the event of fire, medical emergencies, or evacuations
• Customer service: Deliver a friendly and professional service, resolving queries and complaints effectively
• Compliance: Uphold stadium regulations, health and safety standards, and safeguarding policies
  
  

Other responsibilities:

We expect our people to demonstrate and promote our values at all times to ensure Worcestershire County Cricket Club's brand is always held in the highest regard both internally and in public. It is expected that you will:

• Be proactive in promoting inclusiveness across the club and reporting any discrimination that you witness

Be committed to safeguarding and promoting the welfare of children, young people and adults at risk that visit the Club

Promote a positive environment that is welcoming, friendly and supportive

Foster a culture of togetherness and commit to contributing to a strong team ethic

The nature of our work and the size of our team here at Worcestershire County Cricket Club requires everyone to be flexible, motivated and an excellent team player.

This Job Description is not an exhaustive list of tasks but represents the key duties and responsibilities required by the role. You may be required to take on such reasonable additional or other responsibilities and tasks as we need from time to time.

Skills & Attributes

• Excellent communication: Clear, confident, and approachable with strong interpersonal skills
• Situational awareness: Ability to remain alert and responsive in busy environments
• Teamwork: Work collaboratively with fellow stewards, supervisors, and emergency services
• Problem-solving: Handle unexpected situations calmly and effectively
• Professionalism: Represent the cricket club with integrity and courtesy
  
  

Requirements

• Age 18+ (due to licensing and safety regulations)
• Flexible availability, including evenings, weekends, and matchdays
• Hold or be working towards a Level 2 certificate in spectator safety
• Able to be in position for long periods and move to other locations around the ground when required
• Right to work in the UK
  
  

The closing date for applications is Sunday 18th January 2026.

Worcestershire County Cricket Club recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

The Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Benefits

Hours, benefits and salary:

This is a casual role with no minimum guaranteed hours. You will be required to work during the cricket season from 1st April to 30th September and the hours of work will include evenings and weekends.

The salary for this role meets National Minimum Wage.

• Employee Assistance Programme
• Free city centre parking
• Stunning city centre location with iconic cathedral view
• Complimentary food on match days