Change Communication Coordinator

We are currently recruiting a Change Communication Coordinator to join us. You will ensure that organisational changes are implemented successfully by keeping all key stakeholders informed, engaged and aligned with the new direction, ensuring a smooth and successful transition.

Contract Type: Temporary (until 31 March 2027), subject to funding approval.

Important Note:
Funding for this role has been secured until 31 March 2026. While there is an acknowledged need for the role to continue beyond this date, continuation into the following year will be subject to our formal budget approval process.

About us

We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.

This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives.

Duties include:

• Team up with programme teams to make sure communication supports key changes.
• Help colleagues understand what's changing and how it affects them.
• Act as a go-between for leaders and colleagues, keeping messages clear and consistent.
• Listen to feedback and use it to improve how change is communicated.
• Keep leaders informed with regular updates that are open and easy to follow.
• Work closely with different teams to keep messaging consistent across the organisation.
• Develop communication plans that fit each change initiative.
• Identify key people affected by the changes and ensure they get the right information.
• Write and design communication materials like emails, presentations, intranet updates, and newsletters.
• Pick the best ways to deliver messages so they reach the right people.
• Check how well communication is working and make changes if needed.
• Keep an eye on employee engagement and use feedback to improve messaging.
• Follow best practices to ensure communications help the change process run smoothly.

• Strong written and verbal communication skills—able to simplify complex ideas.
• Great people skills—comfortable working with stakeholders at all levels.
• Well-organised with the ability to manage multiple priorities.
• Experience using communication tools and platforms.
• Flexible and able to adapt in a fast-changing environment.
• Experience in a change-focused communications role.
• Knowledge of organisational change processes and stakeholder engagement.
• Familiarity with digital communication tools for internal engagement.

• Salary from £28,964 up-to £32,285 per year depending on experience
• Social Housing Pension Scheme
• 28 days annual leave that increases with service plus bank holidays
• Option to buy and sell annual leave
• Training, development, and qualification opportunities
• Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
• Corporate health scheme membership
• Agile and hybrid working
• Access to an Employee Assistance Programme
• Cycle to work scheme
• Local gym membership discounts.
• A team of trained Mental Health First Aiders who are available for colleagues to contact for support

Join Our Team!

We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger.

Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives.

Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.

We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace.

💡 Apply early! We review applications as they come in and may close the advert before the deadline.

Ready to make an impact? Come work with us!