Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it.
We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.
The Change Delivery Manager is a business role that will bridge between the technology team and the business. This is a delivery role which ensures tactical and strategic change projects within BGB, that impact the business unit, are appropriately identified, managed, and embedded within the operational areas. Through the coordination of the multiple workstream leads and stakeholders, you will ensure that all tasks and activities identified within each project plan are delivered to agreed cost, time, quality, scope whilst assuring benefits are aligned.
Location - Leicester with flexible home working
Key Accountabilities
- Work with key stakeholders and business teams to create the necessary documentation to deliver and embed change
- Work within BGB in impact assessing key areas of business readiness & delivery for operational functions within the wider business strategic plans
- Represent BGB interests during project delivery
- Facilitate business readiness plans ensuring they are fit for purpose & aligned to business needs to cover testing, training, communications, engagement, impact assessments, post go-live support, fix/issue resolution and benefit realisation.
- Ensure projects are appropriately resourced for successful delivery aligned with the plan
- Work with the Business Analyst, or where not present conduct business analysis, to deliver the project requirements and meet the customer and business needs and to ensure the business outcomes are met.
- Ensure appropriate mechanisms and performance metrics are in place to realise the business case
- Report progress of project delivery with timely escalation of risks and issues to the Transformation Manager/Project Sponsor and updates to the Change & Delivery Team
- Work with the wider Change & Delivery team to ensure various projects are aligned and minimise any impact
- Conduct business process analysis and design and deliver new and/or amended business processes
- Create and deliver communications plans that align to the BGE Energy Supply communications approach
- Identify business problems, identity solutions and implement business change to resolve the problem for non-capex change
- Establish and run cross-functional project meetings documenting actions, decisions and sharing updates
- Establish appropriate project governance in line with BGB PMO and central teams
- Facilitate and document lessons learned forums to inform future changes
- Work with the wider BGE, British Gas and Centrica teams to maintain a consistent change delivery approach
Experience & Skills
- Experience working on projects and delivering against a plan
- Experience managing relationships across cross-functional teams
- Excellent communication and stakeholder management skills at all levels
- Understanding of communication techniques across multiple channels
- Strong problem-solving skills
- Experience of process analysis and architecture
- Knowledge of project management delivery and business readiness implementation
- Experience of the requirements lifecycle and Gap analysis
- Experience of delivery within Agile and Waterfall methodologies
- Proven ability to manage multiple activities and prioritise workload
- Team player who can operate across the organisation
- Ability to influence others, demonstrating the ability to build relationships with senior stakeholders
- Confident presentation and communication skills
- Self-directed working approach
- Pro-active, flexible, resilient, motivated, and creative
- Demonstratable experience of facilitating cross functional groups to achieve the desired outcome
- Ability to stand back from the detail to expose new possibilities in a positive way by challenging assumptions and
- encouraging positive debate
- Ongoing commitment to learning and self-improvement
Join us and be a part of a dynamic team that drives change and innovation within BGB Energy. Your expertise will help shape the future of our business. Apply now and make a difference!
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
https://www.morethanacareer.energy/britishgas
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
