Channel Sales Manager

Job Posting Title: Enterprise Channel Manager

Company Overview

Building upon more than 50 years of industry-leading experience, Aspect is reimagining workforce management tools with a new approach to innovation.

We’re proud of our technology, but we take even more pride in the talented team that makes it all possible. The Aspect team embodies our heart of innovation, made up of bright and determined creative-thinkers committed to putting people at the center of every work process.

The only way to build exceptional workforce technology is by giving employees the space to be just that—exceptional. We believe in promoting a workplace built upon empowerment, collective growth, and autonomy, ensuring every individual has space to shine and put their best foot forward. If you’re interested in being part of an outstanding team creating best-in-class workforce technology, you’re in the right place.

Position Overview

Key activities include partner portfolio management, sales, services program execution, partner readiness and enablement. Defines, develops, and deploys long-range partner enablement strategies. Leads lectures on company products, drives solutions, and develops marketing tactics with partners. Stays abreast of current competition within assigned accounts and implements strategies to block competitive advancement.

ESSENTIAL FUNCTIONS

• Conduct Sales of Aspect solutions through Channel Partners
• Work with Solution Consultant to assure support of Channel Partners on Discovery, Design, Demo, Defend and Deliver on solutions
• Work with Account Executives assigned to specific Accounts and/or verticals that are going to fulfill their opportunities via a Channel Partner
• Work with Channel Partner Office and Channel Development teams to assure Partner Readiness to sell, implement and support Aspect solutions in Market
• Create strategy with Channel Partners by implementing Territory Plans and Account Plans and assure execution
• Management responsibility for people, planning, budgets and objectives for multiple departments, product lines, locations or disciplines.

SPECIALIZED KNOWLEDGE & SKILLS

• Highly specialized level of expertise in company products and services.
• Ability to communicate complex information to Customers and Channel Partners.
• Strong customer service and teamwork skills. Professional demeanor to maintain and enhance relationships.
• Having broad expertise or unique knowledge, uses skills to contribute to the development of company objectives and principles and to achieve goals in creative and effective ways. May be tasked with sales/development of new or strategic products.
• Acts independently to determine methods and procedures on new assignments and may provide guidance to lower-level personnel.
• Distinguished by additional specialized knowledge in breadth and/or depth, as well as record of success in sales

EDUCATION AND EXPERIENCE

• At least 3 years of partner channel sales experience.
• Experience on Contact Center software tools and services preferred.
• Bachelor's degree in relevant field preferred.
• Ability to travel to Channel Partner sites, Customers and internal meetings or events (national and/or international)