Chief Operating Officer

Jubilee Market Hall (JMH), a historic and much-loved, market hall in the heart of London's Covent Garden, is seeking a Chief Operating Officer (COO) with a clear plan for the appointment to succeed the current Chief Executive Officer mid-2026.

This is a rare leadership opportunity to join a unique organisation that combines commercial responsibility with a strong sense of community stewardship. Owned and operated by a collective of 113 market traders, JMH is a not-for-profit enterprise that reinvests surplus income back into the market's upkeep and promotion.

You will work closely with outgoing CEO Stewart Carroll for a six-month transition period, ensuring a smooth handover of operations and governance. Following his planned departure in June 2026, you will assume broader responsibilities, with the potential to become the Chief Executive Officer.

Key Responsibilities Include:

• Leading day-to-day market operations, ensuring a safe and vibrant environment.
• Overseeing a lean operational team and external consultants.
• Working with a new Head of Finance on budgeting, financial planning, and reporting.
• Building and sustaining relationships with a wide range of stakeholders, including market traders, Shaftesbury Capital Plc, local authorities, and community groups.
• Supporting the Board of Directors and the wider shareholder community.
• Contributing to long-term strategic projects.

About You

You will have at least 7 years of senior operational leadership experience, ideally from a market, cultural venue, retail, heritage, or not-for-profit background. You are a collaborative and emotionally intelligent leader with strong financial acumen and a proven track record of managing complex, public-facing environments.

If you are a resilient and adaptable leader with as passion for London and the diplomacy to manage diverse stakeholder interests, we encourage you to apply.