Who we are
We’re a dynamic and rapidly expanding Corporate Services Group, led by our passionate founder and CEO. With a thriving customer base of over 500,000 and consistent growth of 20% year-on-year, we're shaking up the business services space. From Company Formation and Legal Support, we provide everything businesses need to start, grow, and succeed. Profitable, innovative, and customer-obsessed, we’re on a mission to redefine how modern businesses are supported—and we’re looking for driven individuals to grow with us.
Job Summary
We’re seeking a dynamic People Experience & Development leader to champion a proactive, inclusive HR function that supports employee growth, engagement, and well-being. This role oversees talent acquisition, employee relations, and compliance, while driving initiatives that align with our DEI, B Corp, and sustainability goals. You'll lead a high-performing team, leverage HR data to inform decisions, and foster a purpose-driven culture through innovative onboarding, training, and internal communications. A strong focus on inclusion, empathy, and values-driven leadership is essential.
🎯 What You’ll Own & Lead:
People Experience & Development
- Be the empathetic, solutions-focused first point of contact for our incredible team members.
- Collaborate with the Operations Team to ensure every role is clearly defined and aligned with growth.
- Line manage the Talent Acquisition Manager and People & Communications Director, ensuring hiring, absence management, and right to work checks are carried out in line with current legislation and inline with the Group’s prioritisation of DEI.
- Champion impactful 1:1s and well-being check-ins, ensuring managers feel confident, supported, and skilled in driving employee growth.
- Lead and continuously evolve a modern, proactive HR function that prioritises employee happiness and high performance.
- Use meaningful HR data and insights to shape decisions that reduce churn and boost engagement across all levels.
- Stay ahead of employment trends and keep the leadership team informed and equipped to adapt.
- Ensure the People function meets and upholds our B Corp standards and sustainability goals.
- Be responsible for conducting company restructures in an empathetic manner and in line with current employment legislation.
Culture & Impact
- Lead from the front on Diversity, Equity, and Inclusion—embedding equitable systems, inclusive language, and bias-free hiring across all touchpoints.
- Design a world-class, values-driven onboarding experience that sets new hires up for success and belonging from Day 1.
- Architect a dynamic training and L&D strategy that supports both career acceleration and personal growth.
- Serve as the go-to expert and educator around ESG, DEI, and B Corp principles across the business, bringing purpose into day-to-day engagement.
- Collaborate across teams to create standout internal communications, staff events, and engagement programs that celebrate our values and achievements.
- Bring the culture to life digitally, owning and evolving content on our Intranet and shared communications platforms.
📚 What You Bring to the Table
- Bachelor’s Degree and CIPD Level 7 qualification
- Deep-rooted understanding of modern HR practices
- Strong command of psychometric tools and how they can unlock individual and team performance
- Proven experience building inclusive, diverse, and values-aligned workplaces at scale
- Clear and compelling communicator with stellar emotional intelligence (EQ)
- Strength in interpreting and acting on HR analytics and performance trends
- Fierce advocate for culture, ethics, and sustainability as business drivers
- Experience in B Corp or ESG-focused organisations is a distinct advantage
- High integrity, naturally collaborative, and an enthusiastic team player who thrives in fast-paced settings
🌍 Who You’ll Be Working With
You’ll be surrounded by passionate, talented changemakers with big ambitions—not just for our business but for our world. Our teams are based remotely and on-site in London and Glasgow, and you’ll be the critical cultural connector between them all. We're a company striving for best-in-class service through empathy, integrity, and innovation—and we want you to be the voice and leader who helps us get there.
Remuneration and Benefits
- 25 days annual leave, plus 8 public/bank holidays
- Private Medical, Dental, and Optical Insurance for you and your family
- Death in Service cover (4x annual salary)
- Employee Assistance Program
- 14 weeks maternity leave pay, 2 weeks paternity leave pay
- 2 paid Volunteering Days per year with our charity partner.
- Annual cost-of-living salary increase
- Cycle to Work Scheme
- Dog-friendly office
- Indoor bicycle storage, changing, and shower facility
- Free soft drinks and bean-to-cup coffee all day
- Free Wednesday lunches
- Free fresh fruit - daily
Equal Opportunities
1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.
