CIPD Quality Coordinator

London, England, United Kingdom

6/28/2025

Role: CIPD Quality Coordinator

Location: London Office (3 days a week in the office)

Hours: Part-time (22.5 hrs per week)

Contract: 12 month FTC

About Avado

Here at Avado, we believe in people-powered transformation because we know that all transformation starts with people. We are a professional learning organisation that upskills people, uplifts cultures and future proofs organisations in a fast-moving world. We design and deliver interactive learning experiences in data, people, and marketing including work-readiness programmes, and professional qualifications. Our connected learning approach combines deep expertise, collaborative learning, scalable technology, and award-winning learning design to deliver unrivalled learner experiences for people and organisations who want real change.

Avado is one of the Blenheim Chalcot (BC) portfolio companies. BC is a venture builder i.e., they found and grow businesses from the ground up, with currently over 25 in the portfolio and assets under management valued in excess of £1.8 billion. Being part of Avado, means you will also be part of one of the world's leading digital venture builders.

About The Role

Our Head of Delivery is looking for a dynamic CIPD professional with a commitment to process, practice and high standards in assessment and quality to support with assessment and quality developments and operations on our CIPD programmes.

Equally importantly, you will align with our organisational values, which were defined by our people for our people, clients, learners, and partners.

What You’ll Do

• Support on cases and investigations regarding quality of learner work and assessment, such as academic malpractice and grading appeals
• Support and co-ordinate the standardisation of delivery within the Academy of scheduled OTLA’s (formal and informal) and development reviews of our delivery team.
• Be an integral support of standardisation events and meetings including, considering wider processes such as IQA, CIPD moderation, CIPD updates ensuring the standardisation process adds measurable value to both quality and curriculum in the Academy.
• Undertake internal verification, reviewing assessment quality across all programmes.
• Support learners and internal stakeholders by providing advice and guidance via HubSpot, responding to quality and assessment questions, via are ticketing system.
• Support the assessment team by co-ordinating actions and training as and when necessary to ensure our assessment practice remains compliant with CIPD and an outstanding service.
• Support in recruitment of assessors and IQA’s as and when necessary, supporting training and development.
• Support with allocations of assessments and allocate batch marking to our external assessors.
• Responsible for completing moderation, meeting all deadlines and ensuring a smooth process for submission to the CIPD.
• Co-ordinate the development of up-to-date training materials for all assessment customers
• Play an integral role in meeting the assessment KPIs to ensure success and achievement.
• Participate in Continual Professional Development (CPD).
  
  
  

Other

• Ensure communications and interventions are implemented proactively.
• Familiarisation of all processes undertaken by the assessment team
  
  
  

What We’re Looking For

• Hold a CIPD Associate qualification or equivalent in a related subject (desirable).
• Experience of quality/assessment processes in an educational setting
• CIPD Associate membership (desirable)
• Industry experience in a relevant field
• Experience of academic marking, assessment, and internal verification
• Prior experience of supporting programmes online would be desirable.
  
  
  

What You’ll Get

Lots of benefits including:

• Holidays – 25 days plus bank public holidays, increasing by 1 day after 2 years and a further day after 4 years. (prorate for part-time)
• A day off on or around your birthday.
• Cycle2Work scheme
• Statutory pension and life assurance.
• Various opportunities to gain an immersive experience into a range of Avado products and proposition.
• On-demand access to our Pro Connect community
• Curated personal development and learning tools – SEEDL platform
  
  
  

And… just for being here, we offer you a culture that’s created and nurtured by super smart people and underpinned by our Values which guide our thinking, decisions and actions, creating a truly unique place to work. You will also get to be at the forefront of helping a very diverse range of professionals enhance their careers, whether at the early stages or later down the line. You'll enjoy an environment with an enviable workspace to use in West London, serious personal development opportunities (well, we are a learning organisation after all), and some rather nice job-related and lifestyle perks. Oh, and one more thing - we're a Great Place to Work™ certified company, something we are rightly very proud of!

And we’re highly inclusive….

Avado is one of those rare places where anyone from anywhere with any background or experience is free to come and do their very best work. We believe in the diversity of thought, as that’s what helps us help our clients and learners –whether investing in their own development, or having their employer invest for them. Equality, diversity and inclusion are values that underpin our success; come and see for yourself!

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