Citrix Subject Matter Expert

The role requires the candidates to hold existing DV.

*You must have resided in the UK for the past 5-10years to meet current security clearance requirements*

Are you a single British passport holder (i.e., no dual nationality or any type of overseas card held directly or via parents)

The Roles Primary Responsibilities:

• Serve as the primary technical authority on all aspects of Citrix technologies including Citrix Virtual Apps and Desktops (CVAD), Citrix Cloud, Citrix ADC (NetScaler), Citrix StoreFront, and Citrix Workspace.
• Lead the design, configuration, deployment, and maintenance of Citrix infrastructure and related solutions.
• Manage Citrix environments across on-premise, hybrid, and cloud-based deployments (Azure/AWS).
• Develop and maintain documentation including architecture diagrams, build guides, SOPs, and knowledge base articles.
• Monitor and optimise system performance, capacity, and availability of Citrix environments.
• Collaborate with security and compliance teams to ensure Citrix platforms adhere to organisational and regulatory requirements.
• Drive continuous improvement initiatives around user experience, system reliability, and automation.
• Work closely with service desk, desktop support, and EUC teams to ensure seamless end-user service delivery.
• Evaluate and recommend Citrix-related tools, upgrades, patches, and licensing.
• Support and lead Citrix-related projects such as platform upgrades, cloud migrations, and DR testing.

Desirable Skills:

• 5+ years of hands-on experience with Citrix technologies in an enterprise environment.
• Expert-level knowledge of:
• Citrix Virtual Apps and Desktops (on-prem and/or Citrix Cloud)
• Citrix StoreFront and Workspace Environment Management (WEM)
• Citrix ADC (NetScaler) – configuration, high availability, and security
• FSLogix, Profile Management, and User Layering
• Strong experience with Microsoft Windows Server, Active Directory, Group Policy, and user profile management.
• Familiarity with scripting/automation (PowerShell preferred).
• Experience with monitoring and performance tools
• Knowledge of cloud-based VDI solutions (Microsoft AVD, Citrix on Azure/AWS) is a plus.
• Citrix certifications (e.g., CCP-V, CCE-V) highly desirable.
• ITIL awareness and change management experience.

About you:

• UK national
• Happy to go through Security Clearance or already security cleared to SC and willing to go up to DV level clearance if not already.
• Confident in delivering high level technical representation of issues; including conference calls and handling of technical resolution.
• Experience collaborating with 3rd party vendors and customers.
• Passionate about technology.
• Natural problem solver.
• Ability to work with an Agile Team, being able to be self-driven and looking for continuous improvements.

Opportunity Type:

Permanent Vacancy

Salary Description:

Dependent on skills and experience

Location:

Erskine or Newcastle

Countries:

United Kingdom

Application Website:

https://jobs.dxc.technology/

Start Date Details:

Immediate

Other Benefits

-Generous Family Friendly Flexible benefits package

-Health and Dental Insurance

-Company pension with employer contributions of up to 6%

-Ability to buy and sell annual leave

-Cycle to work scheme

-Affiliated discount scheme