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Why join us?
DWF Claims is currently hiring a Claims Adjuster! In this role, you will join our Motor claims team, with responsibility for your personal caseload of pre-litigation Third Party motor claims, including personal injury, credit hire and vehicle damage. You would be responsible for all aspects of the Third Party claim proving a full end to end claims service.
The position would suit an individual with experience of working within an insurance Third Party motor claims department or within a TPA pre-litigation department for a claims management or law firm.
This role offers the opportunity to work on a Fully Remote basis and to have your work contribute to the progress of one of the top legal and business services providers!
Responsibilities
- To work flexibly in adjusting to changes in priority of workload;
- Awareness of relevant client strategies and ensure implementation on cases / projects;
- Achievement of personal targets, as well as contribution to team performance at a high level, including financial and non-financial measures where applicable;
- To research solutions to problems/issues on cases / projects to develop your technical knowledge;
- To deliver revenue for the team through existing business activity and developing your professional network;
- Generate ideas for implementation which develop new ways of working,
- To be enterprising in problem solving on cases through identifying potential issues and solutions, always adding value to the case / project;
- To support the training and development of more junior team members;
- Handle claims from first advice to closure, investing the necessary level of ability required for each claim;
- Develop, document and execute claims strategies taking into account key strategies, potential outcomes and estimated associated costs;
- Follow at all times any applicable client claims reserving philosophy and claims standards, including adherence to contractual service standards;
- To demonstrate the Firm's Winning Behaviours, delivering a commitment to the firms values and CSR agenda.
What will help you succeed in this role?
Preferred Experience
- Experience within a Third Party Motor/RTA claims arena, including investigating liability, settling third party vehicle damage claims, negotiating settlement of third party credit hire claims & processing third party personal injury claims via the OIC portal
- Success in producing financial results & providing excellent client service,
- Computer literacy, including Microsoft Office packages,
- Ability to build effective professional relationships both with external clients and internal colleagues,
Desirable
- Excellent attention to detail to be able to carefully assess information,
- Excellent written and verbal communication skills,
- Excellent teamwork skills
What we offer?
We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.
We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right person for the position or others across the wider team.
About Us
DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.
