Claims Handler

CompanySedgwick

LocationUnited Kingdom

Posted At1/14/2026

UK Visa Sponsorship Analytics

Occupation Type

Pensions and insurance clerks and assistants

Occupation Code Skill LevelMedium Skilled

Sponsorship Salary Threshold

£41,700 (£21.38 per hour)

Standard minimum applies

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

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Description

**HIRING ASAP – Looking for people who can start within 1 month**

Title: Motor/PI Claims Handler

Location: Remote (UK based only)

Term: Permanent – Full Time (35 hours pw) – No Weekends

We are seeking an experienced, confident Motor & Personal Injury Claims Handler to join our team in a full-time, remote capacity. This role offers a unique opportunity to work within a specialist team, where you will be ‘loaned’ out to both internal and external clients to offer your claims expertise.

This opportunity allows successful candidates to enhance their skillset, network with a diverse range of clients, develop knowledge of a variety of systems, and still be supported by your team. Each assignment typically lasts between 3–12 months, meaning that no two days will ever be the same!

Successful candidates will be employed on a secondment model, meaning you will be assigned to various teams based on business needs. While the assignments are temporary in nature, this is a permanent role, and after one secondment concludes, you will transition to another project within the organisation.

This role is fully remote; however, when working with our clients, you may be required to travel to their offices for training (including overnight stays, paid for by the company). You may also be required to attend our offices for meetings and events.

Key Responsibilities:

You will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement.
Evaluating and assessing claims thoroughly, including reviewing evidence and determining legal liability.
Applying relevant legislation and regulations in claims handling, including familiarity with the pre-action protocol and portals.
Quantifying injury claims and assessing associated losses, ensuring fair and accurate settlements.
Effectively negotiating settlements with clients, insurers, and other stakeholders.
Understanding and applying the CRU (Compensation Recovery Unit) process in the management of claims.
Explaining complex legal and insurance concepts clearly and concisely to all parties involved.

Identifying fraudulent claims and taking appropriate action to address them.

Managing claims through the litigation process, adhering to required timescales and procedures. Experience in handling claims in Scottish, English, and Northern Irish jurisdictions is beneficial.

Supporting both internal and external teams, providing expert motor claims handling support on a secondment basis.

Essential Skills & Experience:

Proven experience in end-to-end motor claims handling, from initial notification through to settlement.
Strong understanding of relevant motor insurance legislation, regulations, and claims protocols.
Excellent negotiation skills and the ability to resolve claims in a timely and fair manner.
Experience in assessing injury claims and quantifying associated losses.
Ability to navigate and apply the CRU process and manage claims within the pre-action protocol and portals.
Clear and concise communication skills, with the ability to explain complex legal and insurance concepts to a variety of stakeholders.
Strong analytical skills with the ability to assess liability and identify fraud.

A good understanding of the litigation process, including timescales, with experience in multiple jurisdictions (Scottish, English, and NI) being a plus.

Self-motivated with the ability to work independently in a remote setting.

Experience with various claims management systems and the ability to adapt to different client environments.

Your Benefits

Flexible work/life balance
Group income protection
25 days annual leave + bank holidays
Buy more holiday
Pension – above stat minimum
Referral rewards
Reward and recognition scheme
Development Benefits such as: Access to 1000’s of E-learning modules, internal training and development courses, access to industry funded qualifications
Health & Wellbeing Benefits: gym discounts, cycle to work scheme, eyecare vouchers
Digital GP App
Life assurance

We welcome applicants from all backgrounds – whether you're a seasoned professional or returning to the workforce. If you meet most of the criteria, we encourage you to apply.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.

Job Types: Full-time, Permanent

Benefits:

Additional leave
Company pension
Cycle to work scheme
Employee discount
Flexitime
Free flu jabs
Health & Wellbeing Programme
Life insurance
Private dental insurance
Private medical insurance
Referral programme
Sick pay
Store discount
Work from home

Work Location: Remote