Clerical Officer - Diabetes and Endocrinology

This post is open to employees of the five LAASP organisations. As part of your

application, you will be asked to confirm that you are a current employee of The

Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University

Hospitals, Liverpool Women’s Hospital or, The Walton Centre.

An opportunity has arisen for a band 3 Clerical Officer, 30 hours, permanent post within the Department of Medicine for Diabetes and Endocrinology.

The post holders will work alongside the current admin team. Providing clerical and administrative support with the RTT- including validation and booking of clinics, our Diabetes Specialist Nurse Service and our Diabetes Pump service. They must be able to prioritise and manage their given workload and provide support when and where needed.

Key Responsibilities -

• To input statistics and information from Records into a database and manage the
  
  

system. All the department recorded activity is input into the system daily.

• To liaise with manager to maintain a quality information system and identify
  
  

potential flaws which would affect data.

• To access the database to retrieve information and produce statistics and reports
  
  

for the Trust.

• General reception duties involving first contact with individuals attending the
  
  

Department. Giving necessary information or referring them to the appropriate

member of staff.

• Communicating with all levels of staff in a polite and pleasant manner including
  
  

dealing with telephone enquiries and requests and taking appropriate action.

• Opening, sorting and date stamping the department internal and external post.
  
  

Photocopying documents and sending Fax’s as required.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

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For further details / informal visits contact: Name: Helen Privett-Cook Job title: Operational Support Manager Email address: [email protected] Telephone number: 0151 706 3322

Christopher Evans

Operational Support Manager

[email protected]

0151 706 10674