Client and Matter Management Analyst

Client and Matter Management Analyst

Based in Edinburgh

JOB PURPOSE

To work as a member of the client and matter management team helping achieve the departments objectives of providing an efficient and effective service to partners and colleagues. The successful candidate will ensure effective client and matter risk controls and procedures are followed when new clients and matters are being set up. The role falls within the wider finance practice area and requires someone with good communication skills and able to work to tight deadlines and deliver effectively under pressure. You will provide crucial administrative support ensuring the smooth and efficient functioning of the tasks within the team. The role requires a proactive individual with excellent organisational skills and the ability to thrive in a fast-paced environment.

CORE TASKS

• Assessing new client and matter data information through the client and matter onboarding system and ensuring that all new and standing data for new and existing clients and matters are set up accurately and consistently
• Data cleansing and monitoring, correcting data inaccuracies to ensure consistency within the firms practice management system
• Ensure that all necessary potential conflict checks have been carried out for new and ongoing clients and matters and the available data information relating to potential conflicts have been reviewed and escalated for approval in situations where a conflict may exist
• Carrying out additional conflict checks out with the client and matter opening process and reverting with the results in a timely manner to enable legal colleagues to make decisions about taking on new work
• Be aware of the firm’s client identification and verification policy and procedures
• Ongoing monitoring of existing client’s data and financial status and communicating any changes to the client partner
• Ensure that all letters of engagement have been sent in all situations where required
• Other ad-hoc tasks as and when required
• Be aware of Brodies’ information security policies, and protect information from unauthorised access, disclosure, modification, destruction, or interference at all times

PERSON SPECIFICATION

• Able to juggle multiple priorities
• Adopts a flexible and proactive approach to work duties
• Organises and prioritises time effectively to achieve deadlines
• Projects a professional image of the department and the firm at all times
• An ability to build relationships and work effectively with other team members and the wider firm
• Excellent attention to detail

SKILLS

• Good communication skills both written and verbal
• High level of attention to detail
• Can demonstrate experience of working successfully in a challenging environment
• Adopts a flexible and proactive approach to work duties
• Works as part of a team to provide an effective service to the practice area and the firm
• Organises and prioritises time effectively to achieve deadlines within a busy environment
• Presents a professional image and provide a high-quality service to partners and colleagues at all times
• Competence with all IT applications and seeks out opportunities to enhance IT literacy through training
• Previous experience in a similar role within a professional services/finance service business is preferred

Equal Opportunity Statement

At Brodies LLP, we value and respect all colleagues as individuals. The experiences and perspectives of a diverse workforce that reflects our communities, and the clients we serve, allow us to see the world through many lenses.