Client Coordinator (12 month fixed term contract)

We have an exciting 12 month fixed-term opportunity for a Client Coordinator to join our Clients & Markets team, working closely with the Head of Business Development to drive our client development programme through developing and growing client relationships and support the firmwide strategy to deliver “bespoke solutions, one client at a time”.

The Client Coordinator vacancy is open to all DAC Beachcroft office locations.

Key Responsibilities

• Support with the development and implementation of the client programme, including assisting with BD opportunities, client planning, client listening, relationship mapping and client intelligence to capitalise on opportunities.
• Help promote the effective use of client development tools. Working closely with key stakeholders across the business and client contacts; driving activity and reporting through the use of InTapp OnePlace.
• Review and track value added services, including training, secondments and client listening feedback.
• Produce weekly, monthly, quarterly and ad-hoc reports for clients, working with finance and MI teams to populate reports.
• Engage with wider business services teams as needed including finance, MI, risk, HR, IT to build your internal networks to support the role.
• Assist with the measurement and analysis of our clients performance to inform decision making.
• Suggest ideas, maintain content and assist in the development of the 'DACB Client Engagement Hub', 'BD & Sales Training Programme' and 'Client Management Tools'.
• Support the team with administrative duties such as maintaining and directing enquiries through various team inboxes.

Firm wide:

• Understands DAC Beachcroft is an international firm. Works with awareness of this structure to operate as one team/brand.
• Actively operates in the best interests of the firm at all times internally and externally.
• Operates in a regulated environment, effectively managing risk and compliance issues including data security.
• Works in partnership with others to manage and mitigate commercial risk.

Skills, Knowledge and Expertise

• Have the ability to co-ordinate tasks and projects through prioritising work
• Be able to communicate clearly and confidently with people across all areas of the business on the phone, in written communication and in person
• Have 6 – 12 months experience in an administrative role
• Demonstrate the ability to work as a part of a team and also work autonomously
• Have strong computer literacy, including Excel, Word & PowerPoint (essential), and ideally experience of CRM systems
• Have high levels of numeracy and analysis (highly competent in spreadsheet data manipulation)
• Works successfully in virtual teams

About DAC Beachcroft

We are a leading international legal business with over 3,000 colleagues and a diverse range of capabilities. We are market leaders in insurance, health and real estate but with a full-service offering, including growing Financial Services and Tech capabilities. We represent a wide range of clients – from household names to government departments and NHS bodies. We act for nearly all of the top-20 UK and global insurers, we're market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-five housebuilders.

We are a fast-growing international business with offices around the globe. In addition to our 11 UK offices, we also have offices in Bogota, Buenos Aires, Dublin, Lima, Los Angeles, Hong Kong, Madrid, Mexico City, Milan, New York, Paris, Rome, Santiago de Chile, and Singapore plus a representative office in Miami and broad network of affiliations across the globe.

At DAC Beachcroft we are committed to and recognise the importance of equity, diversity and inclusion across the board, including and beyond the protected characteristics. We take decisions based solely on merit. We value, welcome and seek out people with different backgrounds and life experiences, perspectives, beliefs, ways of thinking and identities.

We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.

Note for Recruitment Agencies

DAC Beachcroft manages all vacancies via our in-house recruitment teams, prioritising direct sourcing and referrals. When external support is required, roles are released to selected agencies on our Preferred Supplier List (PSL).

Speculative CVs sent to any DAC Beachcroft employee without prior instruction from our recruitment teams (LLP and CSG) will not be accepted, and no fees will be payable.

For PSL queries, please contact: [email protected] or [email protected]