Client Delivery Lead

Introduction

Evident is an intelligence platform that benchmarks and tracks AI adoption across the financial services sector. Since the launch of our flagship product in January 2023, the Evident AI Index has rapidly become the global standard benchmark for AI maturity in financial services.

The Evident AI Index forms the basis of our benchmarking products, which help companies to understand their ranking in relation to peers and to accelerate their AI strategy. The Client Services team, sitting at the core of Evident’s value proposition to clients, is responsible for delivering bespoke benchmarking analysis to clients and shaping the strategy of our benchmarking products.

Why join us:

• We are index experts. Our Co-Founders Alexandra Mousavizadeh and Annabel Ayles have more than 30 years of experience building complex indices that drive positive change in the world.
• We are building a cutting edge research team that uses the latest techniques in machine learning to build faster and better data collection and analysis tools.
• We are backed by some of the world’s leading tech investors, including the backers of Revolut and the tech commentator Scott Galloway, and have built a network of advisors that includes the Global AI Lead at AWS, Mastercard’s President of Cyber & Intelligence, Ocado’s former CTO, the former CCO of the Alan Turing Institute, the Chair of the UK Government AI Council and the former Head of the UK Government Office for AI.

If you are interested in advancing your career at a fast-growing, innovative and impact-driven company, you can read about Our Values and Our Commitment to Responsible AI. Our commitments to diversity and inclusion are set out at the end of this job description.

The Role

To complement our globally recognised indexes that draw on millions of public data points, we also collect and analyse private data, to deliver insights back to participating banks, highlighting links between AI implementation and realised ROI.

In this role, you will gain access to cutting-edge data around AI use cases and the tangible business outcomes they produce, whilst also feeding back to our clients on how they rank in comparison with other similar firms.

As we scale and deploy this offering into new verticals, you will also have the opportunity to contribute to this expansion, whilst broadening your own knowledge and expertise around AI transformation in financial services.

Key Responsibilities

• Overseeing and managing survey-based data collection from our clients, ensuring a streamlined end-to-end operation and ensuring absolute confidentiality of client data

Core Skills

• 5+ years of experience: ideally in strategy consulting or research / advisory within financial services
• Exposure to AI strategy / transformation within banks or other financial institutions
• Proven experience in producing strategic, analytical content for clients
• Experience in analysing large, complex datasets.
• Ability to proactively identify client opportunities for us to deliver exceptional value

Nice to have

• Knowledge of / experience with AI use in large, global organisations
• Experience with BigQuery and data visualisation tools.

If you do not fulfil all requirements in the job description, we encourage you to submit your application nonetheless. Please note: you must be eligible to work in the United Kingdom without visa sponsorship.

Benefits

• Share options: we offer all employees share options over a 4 year vesting period
• Holidays: 28 days of holiday + public bank holidays
• Flexible working: 3-4 days per week in our Central London office, 1-2 days remote
• Learning & development budget: £1000/year
• Pension
• Private health insurance

Our commitments to diversity and inclusion

• Evident is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating all forms of discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
• During our recruitment process, you will not be discriminated against for any of the following reasons: race (including colour, nationality, ethnic and national origin), age, disability, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, religion or belief, sex or sexual orientation. If you need us to make certain changes (known as reasonable adjustments) to make sure you are not disadvantaged during the recruitment process, you should contact us as soon as possible.
• We strive to create a working environment free of bullying, harassment, victimisation and discrimination, promote dignity and respect for all, and value and recognise individual differences and the contributions of all staff.