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Copyright © 2025
Copyright © 2025
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Job Description:
Role: Client Partner/Client Services/Account Management/Client Engagement
Domain: Banking & Financial Services (with cloud)
Required Experience level: 8-12 years
Purpose of the Role To perform competitor analysis for the IBUs, client introduction, provide analysis and ground intelligence, prepare customer maps of named customers, support in contract negotiations, to identify right contacts in the client organizations and to inform IBU Manager - Client Services about customer complaints on project delivery WITH THE OBJECTIVE OF increasing the IBU footprint, leveraging Infosys' first-hand experience against competitors, demonstrating business value to the client, growing accounts and minimizing revenue leakage WITHIN the boundaries of company policies and guidelines.
Knowledge, Skills required for the role
Knowledge: Outsourcing industry knowledge, cost & revenue drivers for an IT organization, Business case creation, Financial ratios and analysis (IRR, NPV, ROCE etc.), Statistical analysis (regression, correlation, mean, median, mode, frequency distributions),
Presentation skills. Skills: Ability to learn quickly regarding the business processes of the client, Infosys' processes, and service lines. Should have excellent analytical skills.