Client Relationship Manager, Financial Institutions

About us:

Linklaters is a global law firm, with 31 offices in 21 countries worldwide.

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.

About the role:

As a Client Relationship Manager, you will play a pivotal part in delivering our Clients & Sectors strategy. Working closely with relationship partners, global client teams, and across the firm's extensive network, you will help deepen our relationships with key clients in the Financial Institutions sector. Your work will strengthen these partnerships and drive revenue growth by identifying and seizing new business opportunities.

Key responsibilities:

• Collaborate with partners and client teams to develop and execute strategic client plans for priority Financial Institutions clients.
• Use your sector knowledge and market data to identify new business opportunities and complex, high-margin work.
• Drive cross-selling, initiate new business introductions, and safeguard existing relationships through proactive business development aligned to the firm's goals.
• Gather, analyse, and share client and sector information, and communicate insights to teams in a clear, actionable way.
• Manage fee negotiations, support panel submissions, and prepare client presentations and value reports.
• Engage proactively with clients, building trust and ensuring excellent service.
• Promote and facilitate structured client feedback, ensuring recommendations are acted upon and communicated.
• Monitor financial performance and address issues with relevant partners.
• Harness Salesforce to manage client activities and improve transparency across the client portfolio.
• Support secondments and use these opportunities to further relationships and share insights.

Your experience:

• Demonstrable client development experience in legal or professional services.
• Strategic thinker with the ability to spot and secure new opportunities within the Financial Institutions sector.
• Excellent relationship-building skills; able to develop trust with both internal and external stakeholders.
• Strong written and verbal communication skills, commercial acumen, and attention to detail.
• Comfortable working with data, reporting, and analytics.
• Experience with client relationship management methodologies and account planning in professional services.
• Results-oriented, resourceful, and strong in planning and project management.
• Degree in marketing, business, or a related field; marketing qualifications preferred.

This role is based at the Linklaters London office with a hybrid working model available.

Our benefits:

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

Health & Wellbeing

• Private Medical Insurance
• Free in-house fitness centre and subsidised health club memberships
• Free onsite GP service and periodic health assessments

Finance

• Pension and flexible savings options
• Income protection and life assurance
• Mortgage advice and will-writing services

Family & Lifestyle

• Electric car and cycle to work schemes
• Emergency family care
• Additional holiday/birthday leave
• Maternity/paternity/shared parental leave
• Travel insurance and season ticket loan
• Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks)

If you think this role would suit you, please click apply below. We look forward to hearing from you!