Client Services Associate

CompanyEuronext

LocationLondon, England, United Kingdom

Posted At1/27/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (50.0%).

Occupation Type

Bank and post office clerks

Occupation Code Skill LevelIneligible

Sponsorship EligibilityIneligible for Sponsorship

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Description

Role Responsibilities

Acts as a first point of contact for clients, taking ownership for the resolution of their basic queries
Drafts and distributes communications to clients regarding new products and services, service enhancements and disruptions, contractual licensing, and user permissions
Supports the onboarding process for new clients in conjunction with the Sales teams, identifying client training opportunities where necessary
Builds relationships with internal and external stakeholders, ensuring clients receive the best possible service
Analyses client queries and requests, extracting bespoke data when necessary, and escalating complex issues
Assists in the production of regular external client reports in line with business requirements and global reporting standards

Some experience in client service and/or relationship management roles.

Knowledge, Skills and Experience Required

1-3 years previous Financial Services experience in client role
Interest in Capital Markets, in particular swaps
Educated to degree level in economics is preferred but not essential

Confident and articulate telephone manner

Excellent Microsoft Office skills (Word/Powerpoint/Excel etc)

Excellent attention to detail

Excellent interpersonal and communication skills

Ability to work effectively both independently and as part of a team

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.