Clinical Case Manager

Job Summary

We have a new and exciting opportunity for a Clinical Case Manager to join our Clinical Case Management Service (CCMS)!

Due to the nature of this role we require a driver with access to their own vehicle who is happy to travel.

This is a hybrid role, with an expectation to travel across the locality to complete visits to wards and community providers.

The service covers the full locality of the North East and North Cumbria, however you would largely be working within a specific geographical area.

The service will work closely with North East and North Cumbria (NENC) Integrated Care Board (IBC) Complex Case Management team. The overall aim for CCMS is to support the discharge of people from acute secondary care inpatient beds / private hospital beds into alternative community settings. CTSS will also assist in the repatriation of people back to the NENC region for those currently residing out of area. The service will provide assessments, discharge planning support and 12 weeks post transition support to settle people into their new accommodation.

We are keen to here from Registered Mental Health Nurses (RMN), Registered Learning Disability Nurses (RNLD), Occupational Therapists (OT) and Social Workers who have experience working with complex mental health needs, autism and learning disabilities

Main duties of the job

As our Clinical Case Manager, you will be responsible for assisting the Senior Clinical Case Managers in organising and developing service provision, including staffing, budget allocation and expenditure, resources, support networks and public relations within and relating to the service.

Key Responsibilities

• Manage the needs of service users, carers and partner services to ensure delivery (inclusive of all required resident records) meets all relevant quality standards and is person centred, outcomes focused and protective of individual service users dignity and safety.
• Manage a team of up to 4 staff ensuring the effective and efficient deployment of resources to achieve agreed outcomes and targets.
• Coach and Mentor student nurses and newly qualified nurses to support with individual development.
• Provide auditing of the service on a regular basis as and when required for senior management and governance teams.
• Undertake any reasonable duties/responsibilities to meet the needs of the organisation.
• Maintain positive relationships with ICB Case Managers, Local Authority Placement Coordinators, NHS Trust Bed Coordinators.
• Carry out assessments, facilitate discharge plans, create and support the 12 week transition plan when the service user moves into their new accommodation.
• Provide information for funding panels to support effective move on for individuals.
  
  

About Us

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell day

Enhanced pension

Wagestream-ability torelease earnings, giving youinstant access to your pay

Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card

Enhanced life assurance scheme, payment being three times your annual salary

Plus, many more great benefits on offer!

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

Once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.

Details

Date posted

13 January 2026

Pay scheme

Other

Salary

£36,046.35 to £42,204.37 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0419-26-0000

Job locations

2 Esh Plaza

Sir Bobby Robson Way

Gosforth

NE13 9BA

Job Description

Job responsibilities

We have a new and exciting opportunity for a Clinical Case Manager to join our Clinical Case Management Service (CCMS)!

Due to the nature of this role we require a driver with access to their own vehicle who is happy to travel.

This is a hybrid role, with an expectation to travel across the locality to complete visits to wards and community providers.

The service covers the full locality of the North East and North Cumbria, however you would largely be working within a specific geographical area.

The service will work closely with North East and North Cumbria (NENC) Integrated Care Board (IBC) Complex Case Management team. The overall aim for CCMS is to support the discharge of people from acute secondary care inpatient beds / private hospital beds into alternative community settings. CTSS will also assist in the repatriation of people back to the NENC region for those currently residing out of area. The service will provide assessments, discharge planning support and 12 weeks post transition support to settle people into their new accommodation.

We are keen to here from Registered Mental Health Nurses (RMN), Registered Learning Disability Nurses (RNLD), Occupational Therapists (OT) and Social Workers who have experience working with complex mental health needs, autism and learning disabilities

About The Job

As our Clinical Case Manager, you will be responsible for assisting the Senior Clinical Case Managers in organising and developing service provision, including staffing, budget allocation and expenditure, resources, support networks and public relations within and relating to the service.

About You

• Registered Nurse or Registered Allied Professional.
• Significant experience of working with people with complex mental health needs.
• Significant post registration experience.
• Demonstrable experience of meeting agreed performance targets in a service demonstrating clinical outcomes
• Demonstrable experience of working with people who have experienced common mental health problems i.e. anxiety / depression
• Demonstrable experience in robust risk management processes
• Advanced understanding of complex mental health conditions and behaviours relating to or equivalent experience
• Understanding of local and national policies on mental health service provision
• Understanding of laws, mental capacity act, Mental Health Act, Safeguarding
  
  

What We Offer In Return

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell day
• Enhanced pension
• Wagestream-ability torelease earnings, giving youinstant access to your pay
• Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer!
  
  

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.

Job Description

Job responsibilities

We have a new and exciting opportunity for a Clinical Case Manager to join our Clinical Case Management Service (CCMS)!

Due to the nature of this role we require a driver with access to their own vehicle who is happy to travel.

This is a hybrid role, with an expectation to travel across the locality to complete visits to wards and community providers.

The service covers the full locality of the North East and North Cumbria, however you would largely be working within a specific geographical area.

The service will work closely with North East and North Cumbria (NENC) Integrated Care Board (IBC) Complex Case Management team. The overall aim for CCMS is to support the discharge of people from acute secondary care inpatient beds / private hospital beds into alternative community settings. CTSS will also assist in the repatriation of people back to the NENC region for those currently residing out of area. The service will provide assessments, discharge planning support and 12 weeks post transition support to settle people into their new accommodation.

We are keen to here from Registered Mental Health Nurses (RMN), Registered Learning Disability Nurses (RNLD), Occupational Therapists (OT) and Social Workers who have experience working with complex mental health needs, autism and learning disabilities

We Are Proud To Have Been Recognised And Certified As a Great Place To Work, Which Speaks Volumes On How Much We Value Our Staff Members. In Return For The Hard Work And Dedication From Our Teams, We Offer The Following Benefits:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell day

Enhanced pension

Wagestream-ability torelease earnings, giving youinstant access to your pay

Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card

Enhanced life assurance scheme, payment being three times your annual salary

Plus, many more great benefits on offer!

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.

Person Specification

Qualifications

Essential

• Registered Nurse or Registered Allied Professional.
  
  

Experience

Essential

• Significant experience of working with people with complex mental health needs.
• Significant post registration experience.
• Demonstrable experience of meeting agreed performance targets in a service demonstrating clinical outcomes
• Demonstrable experience of working with people who have experienced common mental health problems i.e. anxiety / depression
• Demonstrable experience in robust risk management processes
• Advanced understanding of complex mental health conditions and behaviours relating to or equivalent experience
• Understanding of local and national policies on mental health service provision
• Understanding of laws, mental capacity act, Mental Health Act, Safeguarding
  
  

Person Specification

Essential

• Significant experience of working with people with complex mental health needs.
• Significant post registration experience.
• Demonstrable experience of meeting agreed performance targets in a service demonstrating clinical outcomes

Demonstrable experience of working with people who have experienced common mental health problems i.e. anxiety / depression

Demonstrable experience in robust risk management processes

Advanced understanding of complex mental health conditions and behaviours relating to or equivalent experience

Understanding of local and national policies on mental health service provision

Understanding of laws, mental capacity act, Mental Health Act, Safeguarding

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Everyturn Mental Health

Address

2 Esh Plaza

Sir Bobby Robson Way

Gosforth

NE13 9BA

Employer's website

https://www.everyturn.org/careers-at-everyturn/ (Opens in a new tab)

Employer details

Employer name

Everyturn Mental Health

Address

2 Esh Plaza

Sir Bobby Robson Way

Gosforth

NE13 9BA

Employer's website

https://www.everyturn.org/careers-at-everyturn/ (Opens in a new tab)

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