Clinical Diagnostics and Support Services Group Manager

Coventry, England, United Kingdom

7/17/2025

Clinical Diagnostic and Support Services Group employs around 1,600 staff working across Coventry and Warwickshire. The Group comprises Imaging (Radiology, Breast Imaging, Nuclear Medicine), Clinical Physics, Pathology Services (Coventry and Warwickshire Pathology Services, Mortuary, Bowel Cancer Screening Hub), Audiology, Pharmacy and Outpatient services.

As Group Manager you will be responsible for the daily and ongoing operational management of specific areas of the Group. In the first instance you will be focusing on operational support for Outpatient, Pharmacy and Audiology services, including leading on the delivery of local and national targets, and Trust objectives. You will also reach into other areas of the Group to support specific programmes of work such as business case development and implementation, Management of Change developments, and waste reduction projects to promote productivity and deliver financial stability.

As an influential leader, you will have a track record of operational delivery, personal drive, attention to detail and an ability to make measurable service improvement utilising UHCWi or other Lean methodologies. Your communication skills will enable you to work in partnership with internal and external partners to deliver the best possible care for our patients.

For an informal discussion regarding the role please contact Ian Sturgess, Group Director of Operations via [email protected]

• Lead and deliver Trust wide service improvement projects within required timescale.
• Lead and manage relevant specialities, ensuring clear communication and robust implementation of policy, business objectives and agreed targets.
• Ensure sound operational management of all areas with robust, reviewable systems, working with nursing and clinical colleagues as required.
• Manage the operational performance of relevant specialties to achieve delivery of national and local targets through the development and delivery of improvement plans and reengineering of roles/models of care.
• Deliver against agreed financial and activity profiles for relevant specialities, identify risks and implement and review risk reduction strategies.
• Implement and review systems and processes so that Speciality budgets are effectively managed and financial balance is achieved, within Trust budgetary rules, Standing Orders and Standing Financial Instructions.
• Ensure adherence to HR and governance strategies and policies within relevant specialities in order to achieve compliancy with Trust policies and procedures, best practice, relevant legislation and regulatory provisions
  
  

This is a wide-ranging role in which you will support diverse and complex services as you develop your skills further.

In return we offer a unique opportunity to be part of an experienced, open and stable Group Leadership Team within an innovative organisation.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. PPathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

For further details / informal visits contact: Name: Grace CosnettIaquinta Job title: SNR Personal Assistant & Admin Manager, Pathology Email address: [email protected]

For an informal discussion regarding the role please contact Ian Sturgess, Group Director of Operations via [email protected]