Clinical Governance Lead

Contract type: Part-time (Contractor or Permanent)

Schedule: 4-5 days/week (flexible weekdays)

Location: Hybrid preferred, with 1-day/week in central London office. Remote can be considered too

We are seeking a clinically experienced, governance-focused leader to join Heim as our Clinical Governance Lead. This is a high-impact part-time role that combines clinical oversight with strategic input, as we scale a new model of delivering on-demand clinical care directly into people’s homes.

You will act as CQC Registered Manager, taking ownership of clinical governance, risk management, and quality assurance across all service lines. You’ll work closely with practitioners, clients, and our leadership team to ensure we maintain and continuously improve safe, effective, and person-centred care.

About us:

At Heim, we believe the best healthcare happens in the community. Our platform enables healthcare providers to deliver high-quality clinical services like phlebotomy, wound care and post-op pathways in patients’ homes, via a national network of 350+ mobile practitioners . We have built cutting-edge software to optimise the scheduling of visits, and to support practitioners with digital tools to productively and safely deliver clinical care. 

Since going live in late 2023, we’ve tripled appointment volume every period and are scaling rapidly. We’re backed by leading healthtech investors, and our team brings together experience from across clinical delivery, tech startups, and operations. We’re building a new infrastructure for community-based care - and clinical governance is at its heart.

Your Role:

As Clinical Governance Lead, you’ll provide experienced oversight and ensure we meet the highest standards of clinical quality and compliance. You’ll champion patient safety, guide our governance processes, and collaborate across teams to ensure clinical needs are embedded into our rapidly evolving model. You’ll be the go-to expert for safeguarding, risk assessments, audits, and policy leadership - as well as a trusted advisor to our team, partners, and regulators.

What You’ll Do:

• Act as CQC Registered Manager, ensuring ongoing compliance and leading inspection readiness
• Lead development, implementation, and review of our clinical governance and risk frameworks
• Maintain and update clinical policies, SOPs, and safeguarding protocols in line with current best practice
• Oversee clinical audits, incident reviews, and root cause analyses
• Support the onboarding and clinical supervision of our practitioner cohort
• Advise on clinical model design, including scope of practice and safe delegation
• Collaborate with operations and client teams to ensure quality is maintained across a growing appointment base

What You’ll Bring:

• Registered medical professional with active NMC PIN or GMC registration with a license to practice
• Minimum 5 years of clinical experience, ideally including community or primary care settings
• Previous experience as CQC Registered Manager - or readiness to take on the role
• Demonstrated leadership in clinical governance, quality assurance, or safeguarding
• Strong written and verbal communication skills
• Ability to work collaboratively across clinical and non-clinical teams
• Bonus: experience in startups, remote monitoring, or hybrid models of care

Top Qualities We’re Looking For:

• You’re a calm, pragmatic clinical leader who’s passionate about safety and innovation
• You care deeply about equity, access, and dignity in care delivery
• You’re comfortable in high-trust, high-autonomy roles
• You believe good governance enables great care - not red tape
• You want to help shape the future of healthcare delivery in the UK

Benefits:

• Competitive day rate or pro-rata salary
• Flexible working hours to suit portfolio professionals
• Optional equity package for longer-term candidates
• Chance to help lead a mission-driven, fast-growing care organisation
• Direct impact on how patients experience care at home

If you're an NMC or GMC-registered clinician looking to make a difference in how care is delivered - and you’re excited to bring governance leadership into a modern, community-first care model - we’d love to speak with you.