Clinical & Quality Consultant

Job Title: Clinical & Quality Consultant

Contract: Hybrid – a mixture of WFH and supporting on site

Location: East London & Kent

Permanent Contract – 37.5 hours per week

Package: £48,000 plus Company Car and excellent Bupa benefits

We make health happen

Working within the risk and governance, learning & development team you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.

No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

In Bupa Care Services it's our privilege to care for people – treating each resident as if they were part of our own family. To do this, we strive to improve our ways of working to support our front-line staff. This role supports the use of digital care systems within our homes Reporting to the Head of Clinical Governance, you will be responsible for the clinical and quality embedding of the digital care systems

How you’ll help us make health happen:

• Provide targeted clinical support to home managers and clinical staff in care planning and risk management within the use of digital systems
• Owning the relationship with a set number of Regional Directors, where you will be able to advise and support on the digital care systems. Providing coaching and assesment
• Liaise with regional directors/managing directors regarding the escalation of support for homes
• Present training sessions to a wide audience on the use of digital systems and clinical improvements
• Develop guidance documents to support care and clinical staff in the use of digital systems
• Working closely with the Clinical Product Owner and Clinical Educators to identify areas for improvement within systems and services.

Key Skills / Qualifications needed for this role:

• You must have an active NMC Pin number
• Experience of working in social care and with digital care systems.
• You will be able to demonstrates awareness of the regulatory requirements within the sector.
• You will be incredibly customer focused and able to listen effectively
• Someone with excellent time management who can effectively prioritise their workload and manage their own diary
• Desirable experience in teaching and developing teams.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.