Job Summary
This post is specifically for a Clinical Support Worker who will predominantly work with the Phlebotomy team provided by the Emergency Department.
The band 3 Clinical Support Worker role in the Emergency Department also extends to ensuring patient's well being within the department, delivery of basic nursing care and using additional clinical skills such as undertaking of observations and some investigations such as ECGs in order to maintain safety and provide an enhanced and appropriate patient journey.
We are looking for caring, reliable, well-motivated people who are looking to develop their emergency care skills, working in a fast paced and ever evolving environment.
Applicants should hold NVQ Level 3 in healthcare as a minimum requirement experience working within an Emergency Department or other relevant experience is required.
Skills in a Health care assistant role is desirable but not essential as training will be provided.
Main duties of the job
Under the supervision of a registered nurse assisting the Department team in providing the highest possible standard of care for patients and their families/carer.
The post holder will undertake a range of tasks and duties as delegated by a registered nurse.
About Us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
Details
Date posted
03 December 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
287-AMED-259-25
Job locations
Aintree Hospital (ED)
Lower Lane
Liverpool
L9 7AL
Job Description
Job responsibilities
To Undertake venepuncture and cannulation as and when needed on patients under the direction of a registered nurse.
Undertaking basic observations and ECGSas required under the direction of a registered nurse
General housekeeping duties such as stocking of basic equipment within your role.
Provision of patient toileting needs, ensuring privacy and dignity is maintained.
Carry out any movement and handling within the safe practice guidelines from your mandatory training and in relation to the patient's manual handling plan.
Obtaining specimens from patients for ward or laboratory testing.
Prepare patients for treatments, investigations or procedures including offering support, answering questions appropriate to own knowledge/experience and assisting in recovery.
For a full list of duties, please refer to the attached job description & person specification
Job Description
Job responsibilities
To Undertake venepuncture and cannulation as and when needed on patients under the direction of a registered nurse.
Undertaking basic observations and ECGSas required under the direction of a registered nurse
General housekeeping duties such as stocking of basic equipment within your role.
Provision of patient toileting needs, ensuring privacy and dignity is maintained.
Carry out any movement and handling within the safe practice guidelines from your mandatory training and in relation to the patient's manual handling plan.
Obtaining specimens from patients for ward or laboratory testing.
Prepare patients for treatments, investigations or procedures including offering support, answering questions appropriate to own knowledge/experience and assisting in recovery.
For a full list of duties, please refer to the attached job description & person specification
Person Specification
Essential
Qualifications
Essential
Experience
- Experience as a Nursing Assistant
Knowledge
Essential
- Understanding of quality and change in the clinical setting
- Ability to communicate in a variety of settings with patients of varying levels of understanding
- Able to present factual information and refer questions to others where appropriate
- Able to deal with sensitive issues with tact and diplomacy
- An understanding or organisation of nursing care
- Basic IT skills in Email
- Basic understanding of NHS issues
- Ability to develop effective interpersonal relationships with colleagues in the healthcare setting
Person Specification
Essential
- Understanding of quality and change in the clinical setting
- Ability to communicate in a variety of settings with patients of varying levels of understanding
- Able to present factual information and refer questions to others where appropriate
- Able to deal with sensitive issues with tact and diplomacy
- An understanding or organisation of nursing care
- Basic IT skills in Email
- Basic understanding of NHS issues
- Ability to develop effective interpersonal relationships with colleagues in the healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Aintree Hospital (ED)
Lower Lane
Liverpool
L9 7AL
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Aintree Hospital (ED)
Lower Lane
Liverpool
L9 7AL
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
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