Job Description
The Cloud Operations teams are responsible and accountable for Sage’s online Product portfolio. The teams ensure our Products and Services are constantly available for our customers to use to run their businesses.
A Cloud Operations Engineer helps bridge the gap between Development and Operations by deploying, administering, and improving infrastructure, as well as enhancing automation using cloud technologies. They work within their product delivery teams to ensure products and services remain available, secure, and performant. As part of a 24/7 operation, the role includes participation in an on‑call rota to troubleshoot and resolve service incidents.
Guided by Security, Architecture, and Automation subject matter experts, the Cloud Operations Engineer builds and operates infrastructure, develops operational processes, implements infrastructure as code, automates manual tasks, and strengthens operational capabilities. Responsibilities span disaster recovery, high availability, scalable solutions, infrastructure monitoring, and continuous deployment.
This is a hybrid role – three days per week in our Newcastle office.
In this role you'll:
- Take personal accountability for assigned products to ensure they remain available, secure, and performant.
