College Services Manager

Are you passionate about enhancing the student experience? Do you thrive in a dynamic, multicultural environment? Are you ready to lead a team dedicated to making a difference? We are currently looking for a College Services Manager to join our busy team in Portsmouth!

Hours of Work: Monday to Friday, 8.30am - 5.00pm

As the College Services Manager, you will be the heart of our College Services team, responsible for managing the support provided to our students, fostering an inclusive environment, and ensuring that their experience at ICP is nothing short of outstanding. You will engage with students to identify their needs, develop and oversee a rich extracurricular programme, and collaborate extensively with academic and operational teams. Your leadership will enhance our commitment to service excellence, ensuring that every student feels supported and valued throughout their time with us.

College Services Manager Requirements:

1. University level qualifications.
2. Significant experience in customer service and student welfare.
3. Proven experience in a management or team leadership role.
4. Excellent communication skills with a strong command of the English language.
5. A proactive, high-energy individual with a commitment to continuous improvement.

College Services Manager Benefits:

1. Competitive Salary
2. 36 days annual leave, including eight bank holidays.
3. Employee Assistance Programme for wellbeing support.
4. Competitive pension scheme to secure your future.
5. Life assurance and income protection for peace of mind.
6. Opportunities in technology and cycle-to-work schemes.

Meet the Organisation: Who We Are and What We Do

At ICP, a proud part of the Navitas Group and located at the University of Portsmouth, we prepare students from around the globe for undergraduate and postgraduate study. Since opening in 2009, we've created a thriving community that supports the journey of every student. Our dedicated team works tirelessly to deliver a transformative educational experience that exceeds expectations.

If you think you are suitable for this College Services Manager role, please apply now! We're excited to see how you can contribute to our vibrant community and help shape the future of our students!

Closing Date: 8:30 GMT on Wednesday, 6th August 2025

Interview Date: Friday, 8th August 2025