Commercial Account Handler

Luton, England, United Kingdom

7/24/2025

With a no limits approach, we can rise to any challenge. Whatever the question, the concern or the risk, we can get the right people in a room and find the right answer. Our strength lies in our collective expertise and our commitment to doing right by our clients, helping them build resilience and thrive in a changing world.

We are actively seeking a Commercial Account Handler to join our Howden Commercial team. Our local commercial division has seen significant growth over the past 15 years, now comprising over 300 professionals across the UK. In this role, you'll support a diverse portfolio of new and existing clients, from sole traders, through to CEO's of large organisations, delivering exceptional service and tailored insurance solutions.

You'll work closely with the Branch Manager and Account Executives to meet business objectives, win and retain clients, and ensure compliance with industry standards.

About You

Detail Oriented: You demonstrate a strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate.

Strong Interpersonal Communicator: You excel at building and sustaining strong relationships with a diverse range of stakeholders, including internal teams, existing clients and prospective clients.

Client Focused: You will be working closely with the Account Executives in achieving high renewal retention, while delivering outstanding customer service and meeting FCA requirements.

Committed to Professional Development: You are open to learning and development, with a desire to progress your career and pursue professional qualifications in insurance.

Operationally Proficient: You are comfortable using systems and tools to process data accurately and efficiently, supporting high standards of client service and internal operations.

Rewards:We believe that great work and dedication should be rewarded, that's why we offer:

• 22 days holiday (plus bank holidays), increasing through length of service
• A set of core benefits, designed with your health and financial protection in mind:
• Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen
• Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
• Contributory pension scheme - 5% employer contribution and 5% employee contribution
• Access to a Healthcare Cashplan, which gives you access to a variety of health-related benefits
• Access to a host of lifestyle and financial benefits that you can choose from:
• Discounts on gym membership across the UK
• Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase
• Access to a range of insurance policies through Howden at discounted rates
• Access to hundreds of high-street retailer discounts