Every person at Cleo cares about building a product customers love and scaling it to millions of people. To do this, we need a deep understanding of our customers, our unit economics, and how product decisions translate into sustainable commercial outcomes.
As a
Commercial Analytics Manager, you’ll combine
hands-on analytical work with
people management to drive Cleo’s commercial and product strategy. You’ll work closely with Commercial, Strategic Finance and Product teams to uncover insights, size opportunities, and ensure data is a first-class input into decision-making.
You’ll sit within Cleo’s wider data function, helping raise the bar for commercial analytics while remaining deeply involved in the work yourself.
Role & Responsibilities
The Commercial Analytics team sits at the heart of driving Cleo’s understanding of all aspects of product and commercial performance, across profitability, conversion, retention, and new product launches.
Reporting to the Head of Commercial Analytics, you’ll manage a team of 3–4 analysts while also personally delivering high-impact analysis, with a roughly 40-60% split between hands-on analytical work and people and stakeholder leadership. The role involves close collaboration with key partners across Commercial, Product, and Strategic Finance, and, where relevant, Risk and Credit.
- Responsible for monitoring of Cleo’s key commercial KPIs: reporting, dashboarding, alerting, measurement frameworks and cross-functional communication to ensure leadership and squads have timely, shared visibility into performance, trends, and underlying drivers.
