Commercial and Product Development Manager

Ready to make a real impact? At Yorkshire Building Society, we’re proud to be a mutual organisation that puts our customers at the heart of everything we do. Our purpose drives us, and now we’re looking for a Proposition Development Manager to join our team.

In this role, you’ll lead the creation of innovative customer propositions that champion customer needs to deliver our savings strategy. You’ll shape solutions for our customers’ today as well as anticipate what our customers’ will need in the future.

As the voice of the customer, you’ll inspire change, influence senior stakeholders, and collaborate with subject matter experts across the business. From concept to delivery, you’ll provide leadership and oversight throughout the proposition lifecycle—from inception through to fully mobilised integration into the business.

We’ll give you the tools and support to grow your career while helping us evolve and innovate. Join a team where your ideas matter and your work really makes a difference.

What you’ll do:

• Lead the development of innovative customer propositions that champion customer needs and deliver our savings strategy.
• Identify, assess, and design solutions that meet the changing needs of our members—today and in the future.
• Act as the voice of the customer, influencing senior stakeholders and collaborating with subject matter experts across the business.
• Govern and oversee the proposition lifecycle, ensuring compliance and successful delivery into the business
• Be a great communicator, with ability to influence prioritisation and align to strategic goals.

What we’re looking for:

• Strong experience in product development or proposition management.
• Ability to lead change and engage stakeholders at all levels.
• Managing proposition performance and identifying opportunities for optimisation
• Supporting go-to-market planning and execution for new propositions
• Analysing customer insights and market trends to inform proposition strategy
• Managing proposition performance and market trends identifying opportunities for optimisation
• Supporting go-to-market planning and execution for new propositions

About you:

• Demonstrate leadership on strategic initiatives into actionable customer centric propositions
• Proven experience of successfully launching innovative solutions across different channels to maximise the customer experience
• Ability to assess the cost and complexity of implementation and weigh this up against the commercial value and benefits of a proposition
• Strong leadership skills and the ability to effectively engage diverse teams/SME’s to deliver sustained high performance
• An understanding of how financial services organisations operate and the associated regulatory environment
• Experience of managing robust and effective governance for commercial and product development activities
• A detailed understanding of the financial services industry, how products work and how value can be delivered to the customer

What’s in it for you:

• The opportunity to shape the future of our savings business.
• Competitive salary and benefits package
• Support to develop your career in a collaborative, purpose-driven organisation.
• A role where your ideas matter and your work truly makes a difference.

About us

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process.

Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

• Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
• Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
• Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.

Ready to apply?

If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application. This is a 12-month fixed term contract.